Company Vision                                                                                                                                                                                           

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.

Our Core Values:

• Honoring Commitments
• Precision
• Unquenchable Curiosity
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude 
• Finding A Way, despite any obstacles
• Taking Ownership

On-Site Administration Manager

Location: 77079
Pay Range: $45,000 - $50,000 per year
Employment Status: Full-Time

Position Overview

The On Site Administration Manager serves as the liaison between the homeowners’ association (HOA) and its residents; ensuring the smooth administration of community policies, financial management, and resident relations. This role involves such things as enforcing community guidelines through communication and/or violations, managing vendor contracts, managing all work-orders, processing invoices, budget and financial reporting awareness. 

Key Responsibilities 

• Resident & Community Relations:
  • Oversee enforcement of community rules & regulations, bylaws, and architectural guidelines in accordance with HOA policies.
  • Work Orders: Input and maintain work orders, provide work orders to the Maintenance Supervisor, follow up on work orders, and produce related reports for the Board Meeting.
  • Process and follow through on all ACC requests submitted by homeowners.
  • Create and process letters for new tenants regarding the utility account.
  • Physically review property twice weekly for violations to enforce HOA Rules & Regulations.
  • Prepare and distribute HOA communications, including emergency notices, updates on community matters, and producing the community newsletter.
  • Address resident questions and concerns in a timely manner (via phone, email, formal letter, etc.).
• Administrative Operations:
  • Oversees Dog Park responsibilities. Tracking registration information, vaccination records, renewals, produce fee income and expense reports, and communications with Dog Park members.
  • Oversee Committee endeavors; collaborate with committee chair and members, send notifications, assist with events if needed, assist with tracking income and expenditures.
  • Track and place orders for office supplies.
  • Become well-versed with RISE management systems & software.
  • Maintains physical and electronic filing systems.
  • Create a manual for internal Policies & procedures.
• Management and Board Support & Governance:
  • Report regular maintenance updates and recommendations to the Facilities Manager for review and direction.
  • Maintain records of HOA policies & procedures, board decisions, and legal documents.
  • Assemble and distribute meeting packets to the monthly HOA Board meetings.
  • Transcribe the Board meeting minutes from notes and recording.
  • Perform additional duties as requested by the Management and/or Board members.

Required Skills and Qualifications

• Experience:

  • At least one year of experience in association management or a related field.
  • Proven track record in customer service roles, demonstrating strong client relations and problem-solving skills.

• Skills:

  • Proficiency in Microsoft Office, Publisher, and property management software (e.g., CINC webaxis or Nabr Network).
  • Strong organizational, written, and verbal communication skills.
  • Strong problem-solving skills with the ability to identify issues, find solutions quickly, and handle challenges professionally.
  • Demonstrate strong interpersonal skills with a friendly, outgoing, and courteous demeanor, fostering positive interactions and excellent customer experiences.

• Other Requirements:

  • Valid driver’s license and reliable personal transportation.
  • Physical ability to lift up to 20 lbs. and perform tasks involving sitting, standing, and walking.

Schedule

• Monday-Friday 8:00 AM - 5:00 PM

Compensation and Benefits

• Pay Range: $45,000 - $50,000 per year
• Benefits Package:
  • 10 days of PTO annually + 7 paid holidays.
  • Group health insurance (100% employer-paid).
  • Life and AD&D insurance.
  • Additional options for dental, vision, and short-term disability coverage.
  • 401(k) retirement plan.

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As an On-Site Administration Manager, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.

Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.

Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.