Collections (A/R) & Closing Manager

Company Vision                                                                                                                                                                                           

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners’ associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We’re an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We’re thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We’re a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we’re looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management.  Together, we’re capable of so much more. Together, we RISE.

Our Core Values:

• Honoring Commitments
• Precision
• Unquenchable Curiosity
• Stewardship
• Being a Great Partner
• Inspire Others with Your Attitude 
• Finding A Way, despite any obstacles
• Taking Ownership

About the Role:

Rise Association Management Group is seeking a detail-oriented and highly organized HOA Collections & Closing Manager to join our growing team. In this role, you’ll oversee the full scope of receivables for a portfolio of community associations, ensuring timely collection of assessments, maintaining accurate records, and partnering with legal teams and property managers to resolve outstanding balances.

This position requires strong communication skills, a firm but empathetic approach to collections, and a working knowledge of HOA or property management accounting.

Core Responsibilities:

Collections & Receivables Oversight:

• Monitor and manage homeowner accounts for timely payments across a portfolio of associations.

• Generate and send monthly statements, delinquency notices, and late fee notifications per association policy and Texas Property Code.

• Work closely with attorneys and third-party collection agencies to manage escalated delinquency cases and monitor legal activity.

Client Communication & Support:

• Respond to homeowner inquiries regarding balances, payment plans, and fee disputes with clarity and professionalism.

• Provide regular aging reports to Community Association Managers and Boards of Directors.

• Attend board meetings as needed to provide updates on delinquency reports and collection efforts.

Operational & Financial Accuracy:

• Post payments, process adjustments, and maintain accurate ledgers within our management software.

• Assist in month-end reconciliation of AR accounts and support financial reporting processes.

• Collaborate with the General Ledger and AP teams to ensure accurate financial documentation and coding.

Compliance & Policy Adherence:

• Ensure all collection practices are in compliance with internal policies, governing documents, and applicable state laws.

• Maintain documentation for audit trails and potential legal action.

• Identify and recommend process improvements to reduce delinquencies and streamline AR operations.

What We’re Looking For:

Required Skills & Experience:

• Minimum of 2 years in accounts receivable, HOA collections, or property management accounting.

• Strong understanding of financial principles, AR processes, and collection procedures.

• Proficiency in Microsoft Excel and accounting/management software (CINC Systems preferred).

• Excellent organizational, communication, and problem-solving skills.

Ideal Characteristics:

• High attention to detail and follow-through.

• Strong sense of accountability and urgency.

• Comfortable having difficult conversations with diplomacy and professionalism.

• Adaptability and ability to thrive in a fast-paced environment.

• Alignment with Rise AMG’s Core Values.

Education:

• Associate or Bachelor’s degree in Accounting, Finance, or related field preferred.

Additional Requirements:

• Must have reliable transportation and be able to commute to our Houston office.

• Occasional evening meetings may be required.

Benefits & Perks:

• 20 days of PTO per year + 11 paid holidays

• 401(k) retirement plan

• Group Health (75% employer-paid), Dental, Vision, Life & AD&D, and Short-Term Disability Insurance

• Career growth and development in a supportive, team-oriented environment

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.

Ready to take the next step in your career? Apply now to join the Rise AMG team and be part of a company dedicated to excellence in property management.