People and Values Coordinator

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective: 

People & Values are at the heart of all Riverside Natural Foods’ daily operations when it comes to their employees and their success. The People & Values (P&V) team are both strategic and operational partners that co-pilot the business through developing and implementing people strategies to increase employee engagement and organizational capability.

Riverside Natural Foods, Ltd. is currently seeking a new People & Values Coordinator to join their People & Values team, supporting our Plant Operations at our 2720 Steeles Avenue West location.

The successful candidate would help assist the People & Values Manager in aligning processes and policies surrounding hiring practices, internal movements, engagement initiatives, training, and employee relations for their designated client group, along with general administration support.

On a day-to day basis, the People & Values Coordinator will be accountable for the following;

Onboarding & New Hire Experience

• Act as the first point of contact during the employee onboarding experience, including facilitating new hire orientations, and creating new hire welcome packages
• Liaising with payroll to ensure all new hire information is provided for system setup, including employee files creation and collection of new hire documents
• Aligning with IT as well as our Corporate Receptionist to ensure timely delivery of IT hardware and equipment for remote employees
• Update the new hire orientation package and presentation as changes are required based on company updates on procedures and policies

Business Partnership & Employee Relations:

• Alongside the P&V Manager, provide coaching and guidance to Plant Leadership on all people related matters including policy, procedures, non-work-related incidents, and investigations
• Conduct daily production floor walks
• Track, document, and ensure all applicable paperwork is completed for organizational changes, including promotions, and transfers for designated client group
• Support employees with leave administration and provide timely updates to all key Plant Leadership on return-to-work updates
• Health & Safety – continuously support and champion for H&S in the workplace

Other:

• Demonstrate and uphold Riverside’s core values
• Conduct Violence and Harassment audits as per the OHSA requirement
• Perform any other special projects for the People and Values department as assigned
• Keeps the work atmosphere FUN by keeping it light and welcoming

Reporting Relationships

The position reports directly to the People and Values Manager with dotted line to site’s Production Manager.

Education & Qualifications

• 1-3 years’ experience in an HR capacity in an HR Administrator or Coordinator role

• Previous experience in the industry of Manufacturing or Plant Operations would be an asset

• Completed University or College Diploma/Certificate in Human Resources Management
  • Relevant and related fields may also be considered
• System savvy and very comfortable with using Microsoft Office tools

Skills and Abilities

• Strong communication and organizational skills
• Ability to interact with employees throughout the organization with tact, respect and professionalism

• Team player with a positive attitude
• PASSIONATE with a positive attitude with a desire to learn and collaborate
• Exceptional time management and organizational skills, self-starter with a high level of initiative and ADAPTABILITY
• Demonstrates HUMILITY throughout the company on a daily basis
• Aptitude to exhibit, RESPECT and protect Riverside’s Core Values in a changing environment

What we expect:

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.

What We Offer:

• Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There’s more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or IRA matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.