Maintenance Supervisor

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective: 

The mandate of this position is to lead the implementation of Riverside’s Asset Reliability Program at Riverside. The goal of the program is to ensure production equipment at Riverside operates at optimum efficiency and effectiveness through the implementation of Best-in-Class Asset Reliability Methods.

Primary Responsibilities:

• Demonstrate and uphold Riverside’s Core Values.
• Understand and enforce Health and Safety policies and procedures.
• Understand and enforce Riverside’s Food Safety policies and procedures.
• Assist in annual maintenance budget preparation.
• Assist in the development of annual maintenance priority objectives and vision.
• Unplanned Maintenance

• Utilize equipment troubleshooting skills to solve complex issues and guide the team to equipment troubleshooting excellence.
• Liaise with outside vendors if needed to solve problems and develop corrective actions for equipment failures.
• Liaise with different stakeholders to coordinate maintenance team efforts to achieve the DAILY goal
• Ensure downtimes are correctly documented, root cause analyses are completed, corrective actions are taken, and corrective action information is passed down to the Technician level (know/do/teach)

• Planned/ Preventive Maintenance

• Review work requests, plan, and PRIORITIZE work orders
• Prepare a weekly schedule for a maintenance technician to execute
• Hold WO start-up meetings and provide guidance on WO
• Provide leadership to the team to ensure schedule compliance
• Lead the team to develop, implement and continually improve Preventive Maintenance programs. Introduce strategies to incorporate Predictive methods.

• Technical Skills Development for Maintenance Technicians

• Identify knowledge gaps based on familiarity with equipment, experience, and ability to perform preventive maintenance.
• Develop a skill matrix for the team of maintenance technicians.
• Develop, implement, and document training plans.
• Provide mentorship to maintenance technicians.

• Asset Management
• Ability to initiate and take OWNERSHIP to develop solutions to repetitive failures and any other issues affecting operations by reliability-centered maintenance (RCM) and failure modes and effects analysis (FMEA).
• Audit preventive maintenance work to ensure quality work is performed and provide technical insight into Preventive Maintenance Optimization efforts.
• Support new CAPEX projects through verification of spare parts availability, timely training programs, commissioning support, and developing preventive maintenance program.
• Assist in setting up and maintaining spare part inventory

• Continuous improvement

• Provide leadership to implement an effective Continuous Improvement Program. Promote ideas to be brought forward from the floor to support Kaizen culture and drive towards Best-in-Class operating efficiencies.
• Lead the Root Cause Failure Analysis effort for equipment failures.
• Act as a change agent, working with various departmental groups to assist in building a CI culture using tools such as Kaizen, SMED, and Lean
• Act as Subject Matter Expert in cross-functional CI initiatives

• Leadership

• Provide guidance, coaching, and mentoring to the Maintenance Team through the supervisory responsibilities of the position.
• Ensure process compliance with and retrain if needed.

• Engineering Projects

• Assist, propose or manage capital projects as needed
• Participate in Factory Acceptance Tests to verify equipment meets operational criteria.

Reporting Relationships

• Reports to the Maintenance Manager
• Technicians and contractors performing work assignments report to this position

 

Key Objectives

• Talent development
• Uptime and OEE in collaboration with Operation
• PM Schedule Attainment
• # and outcome of Continuous Improvement projects
• Annual Maintenance Cost as % of Line Capital Expenditure

Education & Qualifications

• Over 5 years of supervisory experience, preferably in manufacturing environment
• Undergraduate degree in Engineering is preferred
• Previous experience in trade will be considered
• Experience in a food manufacturing environment will be an asset
• Proficiency in Microsoft Access, Excel, Computerized Maintenance Management System
• Experience in CAD drawing software will be an asset
• Ability to work different shifts as required

 

Skills and Abilities

• Exceptional time management and organizational skills, self-starter with a high level of initiative and ADAPTABILITY
• Demonstrate leadership quality while being a TEAM player with positive attitude
• Strong oral and written communication skills
• Technical Aptitude including ability to read and interpret mechanical drawing, electrical drawing, user manuals, Bill of Materials, regulations code, etc
• Critical thinking and analytical skills
• Attention to details
• Exhibit Riverside’s Core Values and preserve them by being a role model in a changing environment

What we expect:

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.

What We Offer:

• Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There’s more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or 401k matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.