Director of Revenue Operations

Are you passionate about driving revenue growth and operational efficiency? Do you thrive in fast-paced environments where you can optimize sales processes, align cross-functional teams, and leverage data to inform strategy? Are you excited about leading a team that plays a pivotal role in scaling a high-growth business?

If so, Rockbot is looking for a Director, Revenue Operations to help drive efficiency and performance across platform sales, advertising sales, marketing, and customer success functions. In this critical role, you’ll optimize sales processes, manage revenue operations, and ensure seamless alignment between teams - all while making a direct impact on Rockbot’s growth and success.

At Rockbot, we help businesses, brands, and places succeed by enabling them to deliver better customer experiences through media in real-world spaces. We are technologists, music lovers, and innovators dedicated to building cutting-edge solutions that foster stronger connections between brands and their customers—and we’re having a great time doing it. Join the rocketship!

You Will:

• Revenue Strategy – Develop and implement revenue operations initiatives to drive growth, efficiency, and scalability. Align revenue operations with company goals, sales targets, and market opportunities.
• Revenue Performance Analysis – Analyze revenue performance, sales trends, and pipeline health to uncover opportunities for growth. Develop data-driven recommendations to optimize revenue strategies.
• Sales Forecasting & Reporting – Oversee sales forecasting, pipeline management, and revenue tracking. Implement analytics dashboards and reporting tools to monitor key performance metrics and provide actionable insights.
• Sales Process Optimization – Analyze and refine sales processes, workflows, and systems to boost productivity and efficiency. Identify bottlenecks and implement solutions to streamline operations and shorten sales cycles.
• Sales Enablement – Develop sales enablement programs, tools, and training to support sales teams and enhance their effectiveness. Provide coaching and resources to improve sales performance.
• Sales Technology Stack – Evaluate and manage all RevOps tools - Salesforce, Hubspot, digital marketing, sales automation, commissions, and analytics tools to enhance sales execution and data-driven decision-making. Ensure systems are fully integrated and optimized.
• Sales Operations Management – Lead  team responsible for deal execution, territory management, and sales administration. Provide leadership and guidance to ensure the team is executing effectively.
• Cross-Functional Collaboration – Work closely with marketing, finance, customer success, and other teams to drive revenue alignment and operational cohesion. Foster a culture of collaboration and accountability.
  
  

You Have:

• Extensive Experience -  5 - 8+ years of experience leading integrated revenue operations teams (sales operations, customer success operations, and marketing operations) within a B2B SaaS or technology company. ​
• Technical Proficiency - Hands-on experience with Salesforce, HubSpot, Gong, Groove, ZoomInfo, Zoom, RingCentral, and other CRM platforms, including the ability to evaluate, implement, and manage a comprehensive sales technology stack. ​
• Analytical Expertise - Strong analytical skills with a proven ability to leverage data and analytics to drive customer engagement, inform strategy, and optimize customer success programs. ​
• Process Optimization Skills - Demonstrated experience in analyzing and refining sales processes, workflows, and systems to improve productivity, efficiency, and effectiveness. ​
• Cross-Functional Leadership - Proven ability to collaborate closely with marketing, finance, customer success, and other cross-functional teams to drive alignment, coordination, and collaboration across revenue-generating functions. ​
• Strategic Vision - Experience developing and implementing revenue strategies and operations initiatives that drive growth, efficiency, and scalability. ​
• Team Development - Experience leading and developing a team of revenue operations specialists, fostering a culture of high performance and continuous improvement.

If you're ready to own and evolve Rockbot’s revenue operations strategy, we’d love to hear from you! 🚀

About Rockbot: 

Rockbot empowers businesses to simply and reliably stream the right content to make their guests' experience great with a suite of innovative multimedia solutions - Rockbot TV, Rockbot Digital Signage, Rockbot Music, and Rockbot Audio Messaging. Rockbot is the only platform that unifies the full spectrum of media solutions with an enterprise-grade SaaS platform, enabling them to control, schedule, and monitor any number of locations from our web dashboard and mobile app.

From independent local businesses to large national brands - across 50,000 locations in nearly every industry, including restaurants, bars, retailers, fitness, hospitality, personal care, corporate offices, medical, multi-unit residential, and more, Rockbot provides all the tools & licensed content businesses need.  We are a Series B technology platform, backed by tier-one investors including Google and Universal Music Group, Rockbot is the future of out-of-home media.
For more information visit www.rockbot.com.

Compensation  

Rockbot takes a market-based approach to pay, and pay may vary depending on your location in the U.S. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

The compensation band for this role is $165k to $225k + bonus, as well as equity, and benefits for all team members. 

Our Values

• Accountability: We hold ourselves and those around us accountable. Admit mistakes, learn from them, share information and take ownership.
• Curiosity: Test your beliefs proportional to impact, get feedback from others and be proactive. Learn new things. Have a growth mindset and evolve.
• Empathy: We all have the ability to understand one another. Let's be better together by practicing empathy and understanding for one another. 
• Drive: We pursue our mission with relentless tenacity, passion, and positivity. 
• Ingenuity: We use innovation and imagination to solve tough challenges. We ask why and how quite a bit! We do our best to collaborate to come up with solutions. 
• Integrity: We trust you to do the right thing and act with integrity and Rockbot core values in mind. We’re a team working toward a collective goal.

Rockbot is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.