Back to jobs

Partnerships Manager

Austin, Texas

About ROLLER

ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few!

At the heart of ROLLER is our team — which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey! 

 

About the Role

We are seeking an experienced and commercially minded Partnerships Manager to join our team at ROLLER. This is a hybrid role, requiring 2 or more days onsite each week in our Austin office.

In this role, you’ll own and grow a portfolio of strategic partners, with a focus on turning partnerships into a meaningful commercial growth engine for ROLLER. You’ll be responsible for developing strong partner relationships, identifying and executing joint go-to-market opportunities, generating pipeline, supporting co-sell motions, and ultimately driving measurable revenue and customer outcomes through our partner ecosystem.

You’ll develop a deep understanding of ROLLER’s business, our customers and the leisure and attractions industry, as well as your partners’ products, technology and commercial objectives. You’ll initially own the strategy and execution for 1–2 partner categories, expanding your portfolio as our ecosystem grows.

This is an ideal role for someone who combines strong relationship management with commercial acumen and a bias toward action. You know that great partnerships go beyond strong relationships — they create measurable value for both businesses.

If you have experience building and growing commercial partnerships and are excited about helping scale a global partner ecosystem, we’d love to hear from you.

 

What You'll Do

Own & Grow Strategic Partnerships

  • Own the strategy, commercial performance and day-to-day relationships for your assigned partner categories.
  • Build trusted relationships with key stakeholders across partner organisations, from day-to-day counterparts through senior commercial leaders.
  • Develop joint business plans with priority partners, establishing clear objectives, growth opportunities and measures of success.
  • Identify opportunities to deepen and expand existing partnerships based on customer needs, market opportunities and ROLLER’s strategic priorities.
  • Evaluate inbound and outbound partnership opportunities based on strategic fit, customer value and commercial potential.

Drive Commercial Outcomes

  • Develop and execute strategies to generate pipeline and revenue through partners, including referral, co-sell and partner-led opportunities.
  • Work closely with ROLLER’s Sales teams to identify target accounts, facilitate partner introductions and progress joint opportunities through the sales cycle.
  • Create compelling “better together” value propositions that clearly articulate the combined value of ROLLER and our partners to customers and prospects.
  • Identify and execute joint go-to-market initiatives with partners, including account mapping, campaigns, events, enablement and sales plays.
  • Develop strategies that enable partner-led sales and increase partner contribution to ROLLER’s overall commercial performance.
  • Track partner-sourced and partner-influenced pipeline, revenue and other key performance indicators to understand impact and identify opportunities for growth.

Build a High-Performing Partner Ecosystem

  • Collaborate closely with Sales, Marketing, Product, Integrations and Customer Success to ensure partners are effectively integrated into ROLLER’s broader go-to-market strategy.
  • Work with Partner Marketing to develop joint campaigns, customer stories, events and other initiatives that create demand and increase awareness.
  • Partner with technical and product teams to ensure integrations and partner solutions address meaningful customer needs and support commercial growth.
  • Build repeatable playbooks and processes that allow successful partnership motions to scale across partners and categories.
  • Maintain accurate partner, pipeline and activity data in Salesforce and use data to evaluate partner performance and guide investment and prioritisation.
  • Keep abreast of industry trends, competitive dynamics and emerging technologies to identify new partnership opportunities for ROLLER.

 

About You

  • 5+ years of experience in partnerships, business development, strategic alliances or another commercially focused go-to-market role, ideally within a SaaS or technology business.
  • Meaningful experience owning and growing commercial partnerships, with a track record of driving measurable business outcomes through partners.
  • Strong commercial acumen and experience identifying, developing and executing opportunities that contribute to pipeline and revenue.
  • Experience with partner-led growth motions such as referrals, co-selling, joint go-to-market programs, account mapping or channel sales.
  • Strong relationship management skills with the ability to build credibility and influence across both internal teams and external partner organisations.
  • Comfortable working directly with Sales teams and navigating complex commercial opportunities involving multiple stakeholders.
  • Strategic thinker who can translate broader business objectives into actionable partner plans — and then execute against them.
  • Data-driven approach to partnership management, with experience defining KPIs and using performance data to prioritise opportunities and investments.
  • Excellent communication and presentation skills, including the ability to engage confidently with senior internal and external stakeholders.
  • Strong organisational skills with the ability to independently manage multiple partners, opportunities and priorities.
  • Collaborative, proactive and comfortable operating in a fast-paced, evolving environment.
  • Proficiency with Salesforce or a similar CRM and an understanding of pipeline and revenue reporting.
  • Based in Austin, Texas and able to work from our Austin office at least 2 days per week.
  • Bachelor’s degree in Business, Marketing or a related field, or equivalent practical experience.

 

Nice to Have

  • Experience working in SaaS, payments, hospitality technology, leisure and attractions, or another relevant technology ecosystem.
  • Experience managing technology or integration partnerships.
  • Experience building partner programs or commercial partnership motions in a high-growth environment.
  • Experience working across multiple partner categories or business models, including referral, technology, integration and channel partnerships.
  • Existing knowledge of the leisure and attractions technology landscape.

 

Perks!

🚀 You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.

🌴 Paid leave for vacation, illness, and observed holidays.

🎊 Engage in our 'Vibe Tribe' – led by our team members; contribute to company-wide initiatives directly. Regular events, social activities, fundraising, and cause-related campaigns... you name it!

❤️ Team Member Assistance Program to proactively support your health and wellbeing – access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks for secondary carers.

💰 401(k) plan with up to a 5% match.

🏥 Fully paid medical insurance.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

🏋️‍♀️ On-site amenities including a fully equipped gym, secure bike lockers, and shower facilities to support your health and active commute.

 

What You Can Expect

  1. Initial call with our Talent Acquisition Manager
    You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
  2. Interview with our VP of Partnerships
    You'll get to meet with the VP of Partnerships to learn more about the role & ROLLER whilst also talking through your experience in more detail.
  3. Loop Interviews
    This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
  4. Offer
    If all lights are green and the fit feels right, we'll conduct reference checks and you'll receive an offer to join!



#LI-Hybrid
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ROLLER’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.