Change Coordinator

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

Our Change Management team is seeking a Change Coordinator to help ensure smooth and successful changes across production environments. In this role, you’ll drive change activities, coordinate with internal and external stakeholders, and proactively resolve blockers to keep projects on track. You’ll be at the center of critical operations, ensuring compliance with regulations while optimizing procedures for seamless deployments and continuous improvement. 

What You'll Do 

• Take ownership of change coordination activities within project scopes. 

• Prepare and manage Release Notes to ensure compliance with gaming and regulatory standards. 

• Collaborate with Project and Release Management teams, stakeholders, and technical teams to align on project scope and timelines. 

• Consolidate tasks into a detailed delivery plan, monitor progress, and manage changes as needed. 

• Facilitate smooth information flow across teams to maintain project alignment. 

• Proactively identify and resolve blockers during deployments, changes, and site setups. 

• Collect and analyze metrics related to deployments and change activities to drive process improvements. 

Key Responsibilities 

• Regulatory Compliance: Ensure all changes comply with applicable laws and regulations, including gaming standards. 

• Change Coordination: Plan and execute configuration changes in production environments, assessing and mitigating risks. 

• Stakeholder Collaboration: Act as a bridge between teams to maintain alignment and clarity on project deliverables. 

• Continuous Improvement: Identify issues, implement solutions, and drive process enhancements for smoother operations. 

All About You 

• Strong self-motivation and ability to work independently. 

• Excellent verbal and written communication skills to effectively engage stakeholders at all levels. 

• High attention to detail and a systematic approach to managing tasks in a fast-paced, ever-changing environment. 

• Critical thinking and sound judgment to handle high-pressure situations. 

• A collaborative mindset with the ability to thrive in remote, Agile team environments. 

• Fluency in English (spoken and written). 

Beneficial to Have 

• Experience in a regulated industry, particularly gaming or technology. 

• Proven ability to present concepts and work results at the management level. 
• Familiarity with project and change management tools and methodologies. 

• Comprehensive compensation
• Work-life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they doing
• People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

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