Medical Billing Collections Specialist
San Francisco Campus for Jewish Living:
Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is a center of excellence in providing a continuum of care. This includes the Frank Residences, offering luxurious assisted living and memory care services; the Jewish Home and Rehabilitation Center, featuring long-term skilled nursing, short-term rehabilitation, and an acute psychiatric unit specialized in mental healthcare for older adults over age 55; and the Jewish Home and Senior Living Foundation.
Grounded in the Jewish values of dignity, compassion, and community, the San Francisco Campus for Jewish Living, fondly referred to in the past as "the Jewish Home," was founded in 1871. Today, 150 years later, it continues to build upon its legacy of enriching the lives of older adults.
Position Summary
The Medical Billing and Collections Specialist is responsible for the timely billing and collections of all assigned payers. This includes the monthly billing of all accounts from the previous month, follow-up on billing to ensure receipts by payers, resolving outstanding balances with payers to ensure all payments are received timely and correctly, filing of co-insurance accounts to appropriate payers, tracking of cash collected for payers and documenting all activities in appropriate systems.
Essential Job Duties
- Generate timely billing of assigned payers
- Ensure claims are received and processed by payers
- Review A/R balances to ensure timely and accurate payments are received
- Maintain current and accurate computer data including documentation of all accounts activity performed in A/R systems
- Bill all co-insurance accounts per payer specific guidelines
- Complete cash logs as required
- Review and understand correspondence received from third party payers including remittance advices, Explanation of Benefits, denial letters, etc.
- Adhere to all established goals and be able to explain variances to goals
- Attend meeting and in-service training sessions, as appropriate
- Prepare and submit reports in regard to billing and accounts receivable, as required
- Maintain compliance with all state, federal, and government agencies.
- Demonstrate respect and compassion in every interaction.
- Conduct oneself with the highest degree of honesty and integrity in every interaction.
- Comply with all safety policies, practices and procedures.
- Participate in proactive team efforts to achieve departmental and company goals.
- Provide leadership to others through example and sharing of knowledge/skill.
- Strong attention to detail
- Hard working organized and desire to work within a team environment.
- Communicate in a clear, friendly, professional and proactive manner.
- Perform all other business-related duties as assigned.
Qualifications
- A minimum of three (3) years experience working in accounts receivable and collections in a healthcare setting required
- Professional, Hospital, Inpatient and Outpatient Skilled Nursing Facility billing required
- High school diploma or equivalent, BA degree in Accounting or Business preferred
- Must possess knowledge of and demonstrated skill with pertinent billing software
- Must have experience with Excel and Microsoft Word programs.
- Ability to multi-task, follow through and meet deadlines
- Ability to work in a fast paced, multi-entity environment
- Ability to work productively with a diverse group of people
- Knowledge of billing and collection practices and techniques
- Ability to communicate effectively with patient, residents and their family members, and at all levels of the organization
Why Work at the San Francisco Campus for Jewish Living
- Competitive hourly pay: $27.00–$35.00, based on experience
- Mission-driven nonprofit serving older adults for over 150 years
- Comprehensive continuum of care on a nine-acre San Francisco campus
- Collaborative, values-based workplace grounded in dignity, compassion, and community
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