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Ranking Product Specialist

Remote - United States

About Us

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

As a Ranking Product Specialist, you will play a critical and dynamic role in client-facing interactions and providing crucial support to Account Managers. Your responsibilities extend beyond direct communication with clients to encompass strategic oversight of the implementation plans aimed at achieving organic ranking goals. Additionally, you will actively contribute to product revenue growth through the identification and execution of upsell opportunities, ensuring not only the achievement of client goals but also the enhancement of overall product offerings. Your role includes proactive assessments of overall Ranking performance for individual clients, addressing client concerns through reactive SEO work as needed, and ensuring a seamless onboarding experience. Reporting directly to the Director of Ranking Product Specialist, your position stands as an anchor in fostering success, both for Scorpion and our valued clients, emphasizing the integral nature of your contributions to broader organizational goals.

What Your Success Will Look Like

  • Communicate directly with Account Managers and clients, addressing their questions and ensuring overall product satisfaction.
  • Support Account Managers in product revenue growth through effective upselling presentations and related information.
  • Provide additional reactive SEO work as required to address client concerns and optimize performance.
  • Collaborate with cross-functional teams to enhance product offerings and client success.
  • Contribute to the strategic oversight of ranking plans to drive client satisfaction and goal achievement.

Who You Are And What You Bring

  • Proven experience in client-facing roles, within an SEO environment 
  • Strong understanding of organic ranking strategies and SEO best practices.
  • Proficiency in SEO tools such as Google Analytics, Search Console, and third-party SEO platforms.
  • Detail-oriented and organized, with the capacity to oversee and create complex plans on time.
  • Experience with upselling and revenue growth strategies is a plus.

Our Scorpion Values

  • Winning Mindset:  When our clients win, we win.
  • Genuine Care:  We only succeed when we are truly invested in our clients and each other.
  • Unmatched Results:  We deliver more than expected–and then some–driving the best results and impacting lives.
  • Constant Improvement:  We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
  • Unbeatable Teamwork:  We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.

Our Benefits

We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.

  • 100% employer-paid medical, dental, and vision insurance
  • Flexible paid time off, so you can rest, relax, and recharge away from work
  • Employee equity program
  • Paid parental leave
  • Paid cell phone and service
  • Remote office allowance
  • Professional development and development courses
  • Regular manager check-ins to drive performance and career growth through Lattice

Compensation  

We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.

  • The base salary range is $65,000 (entry-level) - $75,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. 
  • The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.
 
 
Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

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