Premium Sales Executive - Sounders FC

JOB TITLE: Premium Sales Executive

CLUB: Seattle Sounders FC

DEPARTMENT: Premium Hospitality  

REPORTS TO: Director of Sales

FLSA: Full-Time, Exempt

TYPE: Individual Contributor

               

OUR CLUB:

Seattle Sounders FC is a progressive high performing collection of people who strive to achieve the highest levels of our sport while making a transformative impact in our communities in the best soccer city in America. Our culture is focused on serving one of the most passionate sports fan bases in North America who are invested in the Sounders as much for our commitment to making a positive impact in our communities as they are for winning the 2019 MLS Cup and 2022 CONCACAF Champions League on home soil. We exist to create special moments like these, where we enrich lives and unify our fans and city through soccer.

 

POSITION SUMMARY:

This individual will be someone passionate about sales and focus on generating new business revenue through sales of suites, premium seating, and hospitality packages. In addition to providing exceptional customer service and exemplifying a positive attitude, this position will be expected to manage their complete individual sales process – from cultivating prospects to closing new accounts through consistent outbound sales efforts – in order to support the Premium Hospitality department in achieving and surpassing all revenue/retention goals. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for closing of multi-year suite leases, half-season suite leases, single-match suites, hospitality packages, and annual premium seating memberships. This also includes the opportunity for the full-menu selling of season tickets, group tickets, and partial ticket plans.
• Contribute to department initiatives by prospecting, cold-calling, and attending networking events
• Primary focus will be on outside sales; manage inbound leads as assigned
• Achieve short- and long-term revenue goals and metrics as set by the Director of Ticket Sales.
• Maintain current, accurate, and detailed records for all prospects, buyers, and completed sales in Salesforce software
• Manage and track an up-to-date personal sales pipeline
• Upsell single-match purchasers to suite packages and multi-year lease agreements
• Generate single-match contracts and invoices
• Self-manage the individual sales process from start to finish, including but not limited to payment tracking, ticket delivery, and post-event follow-up
• Work closely with Premium Hospitality Service team to ensure all client requests are fulfilled and tracked
• Work in partnership with the Director of Sales and the Premium Hospitality Service team to track inventory during renewals and strategic new sales
• Assist with Premium Hospitality department service initiatives and events as needed
• Provide excellent client service
• Perform matchday duties, including supporting Premium Hospitality Service team, client entertainment, and face-to-face meetings with new and existing clients
• Other duties as assigned.

 

QUALIFICATIONS: 

• Demonstrated sales experience with a proven record of performance that consistently meets or exceeds goals and strategic objectives. Prior sales experience in sports/events preferred.
• Proven track record of closing new business, exceeding sales performance goals, and a focus on prospecting and cultivating relationships.
• Basic command for basic accounting principles to perform budgetary management required.
• Able to work independently as well as part of a team to ensure departmental success.
• High level of attention to detail with the ability to prioritize a multitude of duties, adjusting to constant change and alterations
• Able to think strategically, including assessment of long-term implications of current choices and decisions
• Strong communication skills to both internal constituents and external clients is required
• Able to draft strong, professional written proposals with little oversight or supervision
• Ethical, innovative, and creative thinker who is not constrained by conventional thinking and established approaches

 

WORK ENVIRONMENT: 

• This role requires regular on-site presence at our Headquarters & Training Facility in Renton, WA, as part of a hybrid work arrangement, as well as matches at Lumen Field, events and meetings in market as needed.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Must be able to facilitate own local travel to events in the greater Seattle region.
• Must reside within Washington state upon date of hire.
• Must be eligible to work in the US without sponsorship.
• Responsibilities include regular work outdoors and may require standing on feet for long periods of time, as well as some lifting of up to 20 pounds.

 

COMPENSATION, BENEFITS & PERKS

We offer competitive compensation and an engaging, supportive environment that prioritizes the health and well-being of our people by providing the following top-notch benefits.

The annual salary range for this position is $70,000 - $80,000 and eligible for Bonus and Commission. Base pay at time of offer will take into account job-related knowledge, skills and experience required for the role, internal equity and market.

Our Total Rewards package for full-time team members includes:

• Comprehensive Healthcare Coverage: We offer 100% employer-sponsored premiums for you and your dependents.
• Generous and Flexible PTO: Our Paid Time Off plan is designed with your well-being in mind, offering unlimited paid vacation.
• Retirement Planning Support: 401(k) retirement plan matching, helping you secure your financial future with ease.
• Inclusive Parental Leave: Our gender-neutral parental leave program provides 12-16 weeks of paid leave, giving new parents the time and support they need during this important life stage.
• Exclusive Perks: Enjoy complimentary tickets to matches, making it easier for you to experience the excitement firsthand.
• Continuous Growth Opportunities: We invest in your learning and development through various programs and resources.
• Community Engagement: We provide a variety of volunteer opportunities that align with our social impact goals and RAVE Foundation initiatives, empowering you to make a meaningful difference in the Seattle community.

 

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

We are committed to fostering a diverse and inclusive workplace where every employee is respected, valued and supported. We celebrate our diverse work environment and welcome team members of all backgrounds and perspectives. To that end, if you do not meet every job requirement listed, we still encourage you to apply. We believe your relevant experience and expertise will help us become a high-performing best-in-class workplace for all. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply.

The physical demands reflected in the duties and work environment herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. If you’d like to request an accommodation in the application or interview process, please do so by emailing the People & Culture Team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

 

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