Product Operations Manager (Colombia)

About Sezzle:

Sezzle is a cutting-edge fintech company dedicated to financially empowering the next generation. With only one in three millennials owning a credit card and the majority lacking their desired credit scores, Sezzle addresses these challenges through a payment platform that offers interest-free installment plans at online stores. By increasing consumers' purchasing power, Sezzle drives sales and basket sizes for thousands of eCommerce merchants that it partners with.

About the Role: 

Sezzle is seeking a Product Operations Manager Intern to play an integral role in supporting our product innovation and improvement efforts. As an intern, you’ll gain hands-on experience monitoring, measuring, and testing products while contributing to the design, building, and launching of new features, internal tools, and solutions. You’ll focus on testing and ensuring the quality of new features added to the Sezzle mobile app, assisting with the overall product strategy and performance tracking.

In this role, you’ll support the success of each mobile feature by collaborating with key stakeholders and engineering teams to prioritize projects and bring new ideas to life. This internship offers an opportunity to work closely with Sezzle’s Mobile App Product Manager, gaining hands-on experience in how product strategy and operations drive impactful results in a fast-growing company.

We are seeking a talented and motivated Product Operations Manager Intern who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

What You'll Do:

• Thoroughly test features before and after launch to ensure successful implementation and optimal functionality
• Conduct primary and secondary research, including consumer-facing surveys, to benchmark competitors, analyze market trends, and refine Sezzle’s strategic position
• Analyze customer journeys, making recommendations to improve communication at critical touchpoints
• Support the Mobile Product Manager in developing product roadmaps and executing end-to-end solutions
• Use data to communicate and justify the prioritization of products, features, and projects to stakeholders

What We Look For:

• Bachelor's degree in Business, Finance, Computer Science, or a related field. 
• Proven experience as a Product Manager, preferably in the payments or fintech industry.
• Interest in product operations and strategy, with a willingness to learn how to influence outcomes in a team environment.
• Experience using qualitative and quantitative methodologies to understand customers' ability to explore and structure customers insights
• Strong analytical and data visualization skills with a keen eye for detail
• Ability to translate product issues and needs into technology requirements

Preferred Knowledge and Skills

• Familiarity with the basics of product management and agile methodologies from coursework or extracurricular projects
• Experience with data analysis tools like Excel or Google Sheets, or an introductory understanding of SQL for querying data
• Understanding of what makes good user experience, either from a UI/UX course or from analyzing popular apps and websites
• Basic knowledge of design platforms like Figma, Sketch, or Adobe XD

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

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