Sr. Director - New Product Development Quality
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Senior Director, NPD Systems Quality – New Product Development
The Senior Director of New Product Development Systems Quality is a strategic leader responsible for designing, governing, and continuously improving products that enable innovation while ensuring compliance and product integrity across the entire development lifecycle. This role applies systems engineering principles—including requirements traceability, risk management, and robust verification and validation—to deliver consumer products that meet internal standards and global regulatory requirements from concept through commercialization.
Key Responsibilities
Strategic Leadership & Lifecycle Governance
- Define and execute the quality systems strategy for NPD, embedding systems thinking and lifecycle management into all phases.
- Lead governance for phase-gate reviews, ensuring requirements, risk mitigation, and compliance objectives are met.
- Serve as the primary quality interface between innovation, product development, engineering, manufacturing, and regulatory teams.
Systems Quality Framework
- Own and optimize NPD quality, including:
- Design Controls & Requirements Management
- Risk Analysis & Mitigation (e.g., DFMEA, hazard analysis)
- Change & Configuration Management
- Document Control & Traceability
- Verification & Validation Planning
- Supplier Quality Integration
- Establish metrics and dashboards to monitor quality performance and enable data-driven decisions.
Cross-Functional Integration
- Partner with R&D to ensure products are designed for quality, reliability, manufacturability, and compliance.
- Collaborate with Regulatory Affairs to meet global standards (FDA, ISO, EU MDR, etc.).
- Align with Operations and Supply Chain on supplier qualification and component reliability.
Compliance & Audit Readiness
- Maintain audit-ready processes aligned with ISO 9001, ISO 13485, GMP, and other applicable standards.
- Lead internal and external audits for NPD quality.
Leadership & Talent Development
- Build and mentor a high-performing team of quality professionals.
- Foster a culture of continuous improvement, accountability, and systems thinking across the organization.
Qualifications
- Education:
- Bachelor’s degree in Engineering, Systems Engineering, or related field required.
- Advanced degree (MS, MBA, or PhD) preferred.
- Experience:
- 12+ years in quality assurance or systems engineering within regulated industries (consumer goods, medical devices, etc.).
- 5+ years in senior leadership roles driving cross-functional initiatives.
- Expertise in systems engineering principles, NPD lifecycle, and quality by design.
- Skills & Competencies:
- Strong leadership and change management capabilities.
- Proficiency in quality and systems tools (e.g., FMEA, Six Sigma, requirements management platforms).
- Experience with electronic Quality Management Systems (eQMS).
- Exceptional communication and stakeholder engagement skills.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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