Marketplace Manager (eBay)

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.  

Job Title: Marketplace Manager (eBay) 

Remit: UK 

SharkNinja are looking for a Marketplace Manager to look after our eBay channel. Working as part of the Digital Merchandising and Trading team, you will support the development of our strategy for sales through eBay, enhancing the consumer experience, as well as day to day account management. 

Sales through our digital channels are a key part of our continued growth strategy and you will have the opportunity to develop a career in this market leading space. This role will be an integral part in our fast growing and progressive D2C department. The ideal candidate will bring digital marketing, merchandising, and trading knowledge as well as a deep understanding of online consumer behaviour. 

Key Responsibilities: 

• Lead promotional planning and execution, including discounts, bundles and special offers  

• Manage product launches, ensuring optimal merchandising, visibility and readiness   

• Create, optimize and maintain product listings 

• Primary contact for eBay, build long term relationships to grow our sales and visibility on their platform  

• Establish cross-functional ways of working between our Marketing, Customer Experience, Logistics and IT teams to deliver enhancements and support the acceleration of eBay sales for SharkNinja 

• Maintain standards across our accounts, managing key service metrics and feedback, and implementing improvements where required  

• Inventory planning, working with supply chain teams to optimise availability across new and refurbished  

• Competitor and market research, translating insights into actionable trading plans  

• Own performance reporting and forecasting, delivering weekly and monthly insights identifying risks and opportunities 

About you: 

• Experience working with online marketplaces (preferably eBay, Amazon etc) 

• 2 years+ experience in a similar role with experience in E-Commerce management & digital trading 

• Experience in sales of refurbished products desirable  

• Strong knowledge of the digital retail environment and consumer journey 

• Understanding of paid activations to drive increased traffic  

• Passion for delivering a 5* consumer experience with best-in-class digital content  

• Demonstrate initiative and ability to react to change in a fast-paced environment, working independently or as part of a team 

• Ability to work with cross-functional teams to drive key objectives 

• Self-starter with effective time management and organisation skills 

• Experience in analytics platforms / performance tools (e.g. Google Analytics) desirable but not essential 

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. 

We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all our diverse skills strengthens SharkNinja’s innovation every day.  

We support ALL our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.