Job Application for Pharmacy Technician at Shields Health Solutions

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Pharmacy Technician – Specialty Medications Liaison | Onsite - Albany, New York | Full-Time

Schedule: Monday–Friday, hours between 7:00am to 5:30pm

Are you a licensed Pharmacy Technician who thrives in a fast-paced, patient-first environment? Whether you're passionate about prescription refills or ready to dive into complex patient care, we have a role for you.

We’re a growing, mission-driven organization focused on helping patients overcome the barriers to accessing specialty medications—whether financial, social, or clinical. As a Pharmacy Technician on our team, you’ll work onsite at one of our partner medical centers, collaborating closely with physicians, pharmacists, and patients to ensure seamless medication access and adherence.

What You’ll Do:

Support patients with prescription refills, medication adherence, and pharmacy education
Navigate insurance claims, prior authorizations, and appeals
Communicate with care teams to keep everyone aligned on patient progress
Help patients overcome access barriers to specialty medications (oncology, neurology, infectious disease, etc.)
Track and document patient interactions and pharmacy workflows
Contribute to a collaborative, problem-solving team culture

What You Bring:

High School Diploma or GED (required)
Active Pharmacy Technician license in the state of employment (required)
National certification (PTCB or NHA) (preferred)
1+ year(s) of pharmacy technician experience (3–5 preferred)
Strong communication, organization, and initiative
Experience in a clinical or specialty pharmacy setting is a plus

Why Join Us?

Competitive salary + bonus + performance-based incentive pay
20 PTO days + 10 paid holidays
Health, Vision, Dental benefits
401(k) match
A culture of kindness, opportunity, and patient-centered care

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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WOTC Applicant Survey: Shields Heath Solutions is participating in the Work Opportunity Tax Credit (WOTC) program. This program is designed by the federal government to help companies with federal incentives for hiring and retaining individuals from certain targeted groups into the workforce. Your preliminary response to the IRS Form 8850 questions below will help determine if Shields Health Solutions qualifies for this program. Any information you provide will be kept confidential and will not negatively affect your job, wages, or taxes. Thank you in advance for your time and participation. In order to determine if Shields Health Solutions potentially qualifies for this program, please check the box, at your discretion, if any of the statements below apply to you. ► I received a conditional certification from the state workforce agency (SWA) or a participating local agency for the work opportunity credit. ► If any of the following statements apply to you. ► I am a member of a family that has received assistance from Temporary Assistance for Needy Families (TANF) for any 9 months during the past 18 months. ► I am a veteran and a member of a family that received Supplemental Nutrition Assistance Program (SNAP) benefits (food stamps) for at least a 3-month period during the past 15 months. ► I was referred here by a rehabilitation agency approved by the state, an employment network under the Ticket to Work program, or the Department of Veteran Affairs. ► I am at least age 18 but not age 40 or older and I am a member of a family that: a. Received SNAP benefits (food stamps) for the past 6 months, or b. Received SNAP benefits (food stamps) for at least 3 of the past 5 months, but is no longer eligible to receive them. ► I received supplement security income (SSI) benefits for any month ending during the past 60 days. ► I am a veteran and I was unemployed for a period or periods totaling at least 4 weeks but less than 6 months during the past year. ► I am a veteran and was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was discharged or released from active duty in the U.S. Armed Forces during the past year. ► I am a veteran entitled to compensation for a service-connected disability and I was unemployed for a period or periods totaling at least 6 months during the past year. ► I am a member of a family that: ► Received TANF payments for at least the past 18 months, or ► Received TANF payments for any 18 months beginning after August 5, 1997, and the earliest 18-month period beginning after August 5, 1997, ended during the past 2 years, or ► Stopped being eligible for TANF payments during the past 2 years because federal or state law limited the maximum time those payments could be made. ► I have been unemployed at least 27 consecutive weeks and for all or part of that period I received unemployment compensation.

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Pharmacy Technician

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