Senior Associate, Client Strategy

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high-impact creator programs. Today’s most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products.

We’ve just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you!

About the role...

We are seeking a Senior Associate, Client Strategy to join our Brand Success team, where you will help manage and advise our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy's focus, and will play a crucial role in our growth, scale and success. To be successful in this role, you must not only be organized, engaged, detail-oriented, and well-versed in how to advise on affiliate marketing programs... you need to be able to elevate our brands' experience and success on the platform. The right addition to the team demonstrates a high level of ownership with the ability to think strategically from a business's perspective.  

Responsibilities...

• Create a relationship as a deeply trusted advisor with your portfolio of Brand partners
• Intensely focus on guiding your Brand partners towards success on ShopMy, maintaining high retention rates and seeking opportunities to add features to the account with data backed suggestions
• Partner with our sales team to understand business goals, expectations, and upselling opportunities of incoming clients
• Identify and create solutions for day-to-day issues impacting business across multiple accounts
• Deliver timely, accurate, and professional support to accounts, timeliness is key
• Strategically bring conversations "up a level" to make sure we are maximizing the likelihood of successful outcomes for our Brand partners
• Ad-hoc projects across the organization
• Collaborate with other Client Strategy team members to ensure best practices and streamlined efficiency amongst the Brand Success department

Our non-negotiables… 

• Bachelor’s Degree
• 3-5 years in strategic, client-facing roles, such as account management, project management, management consulting or other client facing roles
• Expert in Google Suites, Zoom & Microsoft Office
• Creative, proactive approach to crafting solutions that drive value
• High level of organization with an eye for detail
• Excellent communication both written and verbal 
• Highly adaptable to our brand’s changing needs and goals
• Team player with the ability to step up wherever needed

Additional skills and attributes we’re hoping to find…

• Remote startup experience
• Ability to execute under tight deadlines and urgent requests
• Familiarity with Salesforce
• Knowledge of the creator economy, affiliate market, and performance marketing landscape

ShopMy offers a bundle of benefits on top of being a great place to work. 

Our teammates are provided benefits such as:

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO
• 14 weeks of parental leave
• Reimbursements up to $200/month to spend on teammate outings
• 401k program (3% automated contribution from ShopMy!)
• ClassPass Membership
• Company retreats
• Opportunity to monetize your influence- all employees build out a ShopMy page!
• Birthday PTO