Senior Associate, Client Strategy

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high-impact creator programs. Today’s most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products.

We’ve just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you!

About the role...

We are looking for a Senior Associate, Client Strategy to join our Success team. You’ll be responsible for managing a portfolio of brand partners on ShopMy, advising them on their affiliate strategy and driving results. The retention and growth of our brands are essential to ShopMy’s success, and you will play a key role in delivering on that. This is a strategic and client-facing role for someone who is proactive, data-driven, and excited to elevate the experience of our brand partners.
 

Your Impact to The Role:

• Serve as a trusted strategic advisor to your portfolio of brand partners
• Drive retention and performance through data-backed recommendations and affiliate strategy guidance
• Partner with the sales team on onboarding and upsell opportunities
• Identify and resolve day-to-day issues across accounts with a proactive mindset
• Deliver timely, professional communication and support to brand partners
• Collaborate cross-functionally on projects to improve client success and internal processes
• Elevate conversations with strategic thinking and long-term business value in mind
• Help maintain operational excellence within the Brand Success team

You Are Energized By:

• Building strong relationships with brand partners and seeing them succeed
• Working in a fast-paced, high-growth environment with a collaborative team
• Helping shape the future of affiliate marketing and the creator economy
• Turning data into insights and using them to inform strategy
• Owning your work, solving problems creatively, and making a measurable impact

What We Are Looking For:

• Bachelor’s Degree
• 3–5 years in strategic, client-facing roles such as account management, consulting, or project management
• Exceptional communication and relationship-building skills
• Highly organized with strong attention to detail
• Ability to think strategically and act tactically
• Proficiency in Google Suite, Zoom, and Microsoft Office
• Adaptable, proactive, and solutions-oriented mindset

Bonus Points:

• Experience at a remote startup
• Knowledge of Salesforce
• Familiarity with the creator economy or affiliate/performance marketing
• Comfortable executing under tight deadlines and shifting priorities

Our teammates are provided benefits such as:

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO
• 14 weeks of parental leave
• Reimbursements up to $200/month to spend on teammate outings
• 401k program (3% automated contribution from ShopMy!)
• ClassPass Membership
• Company retreats
• Opportunity to monetize your influence- all employees build out a ShopMy page!
• Birthday PTO