Account Executive (Mid-Market)

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here!

Department: US Sales

The North America Sales organization at Signifyd is dedicated to empowering e-commerce businesses to grow fearlessly by eliminating fraud, preventing chargebacks, and safeguarding their bottom line. Our primary focus is on driving new logo acquisition, partnering with online merchants across diverse industries—from leading enterprise retailers to rapidly growing e-commerce businesses—to maximize their revenue by approving more legitimate orders and significantly reducing the financial burden of fraud and consumer abuse.

We provide a cutting-edge Commerce Protection Platform that leverages advanced ML and our vast global Commerce Network to deliver real-time, guaranteed decisions on every transaction. To effectively penetrate and expand within the market, our team thrives on deep cross-functional collaboration. We work hand-in-hand with Solutions Engineering to craft bespoke demonstrations, Marketing for targeted outreach campaigns, Product for roadmap insights and deep-dives, and Customer Success to ensure seamless onboarding and long-term value for our new clients. This integrated approach is essential as we deliver unparalleled value and secure the trust of new merchants across North America.

The Role:

Signifyd is looking for Sales Account Executives (AEs) who are looking to grow their career in the fast-growing ecommerce space. You'll manage net new growth within the SMB and Mid-Market segments, selling to some of the world's most respected and admired brands. You will report to the Mid-Market Head of Sales.

This is a position that extends beyond traditional transactional selling, requiring a consultative, strategic, and creative approach to build trusted advisor relationships across organizations. It requires a proven track record balancing multiple client priorities, conveying value in ways that resonate across various stakeholders, and building a strong ecosystem of advocates - including C-suite decision makers, internally and externally.

Account Executives identify and close new business in each of Signifyd's target industries toward an annual quota with monthly targets. While many of the organizations in this space are familiar with traditional anti-fraud tools, AEs at Signifyd will be a consultative partner to merchants, assisting and educating them on the benefits of Signifyd’s approach to it and the significance of changing the fraud strategy of an organization from only loss prevention to include business automation and increasing order acceptance rates. 

Responsibilities:

• Manage the full sales cycle, including cold outbound prospecting, interest development, value proposition alignment, ROI development and presentation, and contract and pricing negotiation.
• Develop creative strategies for outbound prospecting and pipeline generation across assigned accounts.
• Collaborate cross-functionally with sales engineering, data science, risk management, and customer success to drive results.
• Act as a subject matter expert (SME) for prospects by delivering education, engaging interactions, compelling content, and thought leadership that build trust and long-term relationships.
• Maintain accurate and timely records in Salesforce (SFDC), using it as the single source of truth for prospect accounts and opportunities. Capture detailed call and meeting reports to document customer needs, deliverables, and next steps for alignment with partners and leadership.
• Travel up to 20% as needed

Requirements:

• Has 2+ years of outside sales, solution selling of software services into the Mid-Market segment.
• Experience selling $50K+ ACV deals
• Self-starter who can demonstrate development, growth, and expansion of a territory
• Proven track record of effective outbound prospecting, managing sales cycles independently with accurate pipeline management and forecasting
• Experience working cross-functionally with sales engineering, data science, risk management, CS, Product, Marketing, VE, and implementation teams
• Experience with fraud, eCommerce, payments is a plus

Compensation Details:

This is a sales role with a 50/50 compensation structure—meaning for every dollar in base salary, there is equal earning potential in commissions when performance targets are met.

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

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