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Warehouse Supervisor

Manchester, UK

About SimpliSafe: 

At SimpliSafe, we’re not just another home security company — we’re on a mission to make every home secure. Our award-winning smart security systems already protect over 4 million customers across the US and UK, and we’re just getting started. 

Since launching in the UK in 2019, we’ve received top ratings from Trustpilot, glowing reviews from leading publications, and a sky-high Net Promoter Score of 72+. But it’s our people who make all the difference. Now, we’re looking for a motivated, customer-obsessed Warehouse Supervisor to join our Manchester-based team and help take our service to the next level. 

The Role: 

We are seeking a Warehouse Supervisor to support the efficient running of our warehouse operations. Reporting directly to the Warehouse Manager, you will be responsible for leading a team of operatives while ensuring stock accuracy, operational efficiency, and compliance with company standards. The role requires a balance of people management and hands-on involvement in inventory and warehouse processes. 

What You’ll Do 

  • Supervise, coach, and support a team of warehouse operatives to achieve daily operational targets 
  • Oversee core warehouse functions including goods in, picking, packing, shipping, and returns 
  • Allocate tasks effectively to meet workload demands and deadlines 
  • Monitor team performance, provide feedback, and deliver training where necessary 
  • Ensure all operations are carried out in line with health and safety regulations and company policies 
  • Maintain accurate stock control through cycle counts, spot checks, and discrepancy investigations 
  • Use the ERP/WMS system to process stock movements, maintain records, and generate reports 
  • Liaise with supply and logistics teams to resolve inbound and outbound stock issues 
  • Track and report on warehouse and production performance to the Warehouse Manager 
  • Support the Warehouse Manager with process improvements, including layout changes, bin setups, and system development

What You’ll Need 

  • 2+ years of warehouse supervisory or team leader experience 
  • Proven people management skills with the ability to lead, motivate, and develop a team 
  • Experience in inventory management and ERP/WMS systems 
  • Proficient in Excel/Google Sheets (intermediate or above) 
  • Strong numerical, analytical, and problem-solving skills with attention to detail 
  • Excellent communication and time management abilities 
  • Flexibility to work weekends when required (generally only once a year around Black Friday) 

What Values You’ll Share: 

  • Customer Obsessed - We understand our customers and aim to build long term relationships and trust. 
  • Aim High - We are always challenging ourselves and others to grow and improve. 
  • No Ego - We drive to succeed as a team and learn from our mistakes. 
  • One Team - We collaborate and win as a team. 
  • Lift As We Climb - We invest in developing others and ourselves. 
  • Lean & Nimble - We test, learn and improve. 

What’s in it for you? 

Working at Simplisafe, you’ll have access to: 

  • 28 Days holiday entitlement + bank holidays 
  • Enhanced pension 
  • Life assurance 
  • Private dental and healthcare 
  • Free eye test and contribution to glasses 
  • Employee Assistance Programme 
  • Access to retail discounts 
  • SimpliWell - Wellbeing contribution (e.g. gym, spa day, athleisure etc.) 
  • Cycle to work scheme 
  • Team social events (annual summer and christmas parties, amongst other socials) 
  • Freebies, Perks at Work membership, monthly pay day breakfast, monthly lunch, weekly snacks etc 

Ready to Make an Impact? 

If you’re passionate about customer service, love tech, and want to be part of something meaningful—we want to hear from you.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact hr-uk@simplisafe.co.uk.

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