Warehouse Operations Lead

About us:

SKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3PL). We’re building innovative ecosystems that power the booming e-commerce industry. Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.

At SKUTOPIA, we offer unique products that are revolutionizing the e-commerce industry. Our SaaS solution empowers businesses to efficiently manage orders, inventory, shipping, and warehousing across multiple storefronts. Our RaaS (Robotics as a Service) solution, a testament to our deep technology focus, enables merchants to fulfil online orders at unprecedented speed and quality, leveraging our in-house software, AI, and computer vision technologies.

About The Role

Our SKUTOPIA Distribution Centre located in Altona, Melbourne, is almost ready to open and will leverage cutting-edge robotic technology to provide efficient automation to deliver a premium service to our ecommerce merchants and end consumers.

We are looking for an Operations Lead to support the development and eventual operation of our site. This is a green-fields opportunity to design and develop a warehousing presence, solving for specific merchant requirements and building and developing a high-performing fulfilment team.

As Operations Lead, you will be responsible for supporting in building and leading a team of operators in tasks related to receiving, storing, picking, packing, and shipping our products accurately and efficiently. Your attention to detail, strong organisational skills, and commitment to maintaining a clean and safe workspace will contribute to our ongoing success.

In this role you will:

• Site Ownership: Utilise your experience in fulfilment to identify requirements and design and manage the fit-out of the existing site.
• Team Leadership: Hire, lead and motivate a team of warehouse personnel, providing guidance, training, and support to ensure daily tasks are completed efficiently.
• Operational Oversight: Supervise daily warehouse activities, including receiving, picking, packing, and shipping, to maintain a high level of accuracy and productivity.
• Quality Control: Ensure that all products are handled, stored, and shipped in compliance with safety and quality standards.
• Health and Safety: Promote and enforce health and safety procedures to create a safe working environment. Conduct regular safety checks and report any issues promptly.
• Reporting: Provide regular reports to management on warehouse performance, highlighting achievements and areas for improvement.
• Continuous Improvement: Proactively identify opportunities for process improvement within the warehouse and contribute ideas to enhance overall efficiency.

We also think you’ll need:

• Experience in solution design and implementation within a warehousing environment.
• Proficiency in effective communication and a willingness to drive outcomes autonomously.
• Proven experience in warehouse supervision or a similar role within a fast-paced environment.
• Strong leadership and team management skills.
• Excellent organisational and multitasking abilities.
• Some flexibility in working hours to accommodate changing operational needs.
• Problem-solving skills and attention to detail.
• Commitment to maintaining a safe and organised work environment.
• Project Management experience, capital projects (desirable)
• Forklift certification (desirable).
• First aid certification (desirable).

When you join us, you’ll be an important pillar of a rapidly growing startup. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

We proudly welcome people from all diverse backgrounds. When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.

What's next?

If you're keen to find out more, apply now with your resume and we'll be in touch soon. After an initial screening call, you can expect an initial ‘getting to know you’ meeting to provide more detail about the role and answer your questions. We may then provide a skills-based task followed by a final interview.

Still on the fence?

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we're looking for, we encourage you to apply!