Process & QA Specialist

About us:

SKUTOPIA is a fast-growing Australian Technology Driven third party logistics Company (3PL). We’re building innovative ecosystems that power the booming e-commerce industry. Our team is driven to create innovative products, a sustainable planet and society, and on a mission to democratise and decarbonise logistics.

At SKUTOPIA, we offer unique products that are revolutionizing the e-commerce industry. Our SaaS solution empowers businesses to efficiently manage orders, inventory, shipping, and warehousing across multiple storefronts. Our RaaS (Robotics as a Service) solution, a testament to our deep technology focus, enables merchants to fulfil online orders at unprecedented speed and quality, leveraging our in-house software, AI, and computer vision technologies.

About The Role

• Alexandria, Sydney, NSW, Australia
• Full-time
• $80,000 - $90,000 AUD Per Annum

We are looking for a Process & QA Specialist to join the Operational Excellence Team, reporting to the Head of Operations. Ideally you will bring an analytical mindset to the role with the ability to analyse complex outcomes through your curious nature and ability to ask qualifying questions. This role will suit candidates who are still early in their operations career and have ambitions to grow within the Continuous Improvement and Operations space.

You will support the team to evaluate existing processes, define, present and help implement your solutions, whilst working with multiple SKUTOPIA stakeholders in order to help them grow and optimise their operations. In parallel, you will help the Operational Excellence Team to develop the different future operational requirements, supporting on small projects to complex automations. 

Our Operational Excellence is a growing team helping the business achieve long term goals. The mission of the team is to bring logistic expertise, develop processes and engineering systems as well as guiding the business decisions based on supply chain analytics.

In this role you will:

• Analyse Fulfilment Centre (FC) data and documentation and consider improvements.
• Provide on-the-ground support for operational teams to identify areas for continuous improvement to processes
• Audit the effectiveness of existing processes and report insights back to the Operational Excellence team
• Support different stakeholders by providing logistic expertise in a large-scale industrial environment
• Support external discussions between SKUTOPIA and partners
• Track effectiveness of implemented solutions on a monthly basis
• Work with Operations Development Manager to ensure that all aspects of an operation or process meet specified regulations
• Collaborate with cross-functional teams in support of continuous improvement activities

We think you will need:

• 3+ years experience in Supply Chain, preferably within a warehousing and logistics environment
• Creative and open mindset
• High level of analysis and long term view,
• Lean and Six Sigma methodologies knowledge (desirable),
• Adaptable and hands on approach

When you join us, you’ll be an important pillar of a rapidly growing startup. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

We proudly welcome people from all diverse backgrounds. When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.

What's next?

If you're keen to find out more, apply now with your resume and we'll be in touch soon. After an initial screening call, you can expect an initial ‘getting to know you’ meeting to provide more detail about the role and answer your questions. We may then provide a skills-based task followed by a final interview.

Still on the fence?

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we're looking for, we encourage you to apply!