Senior Product Manager I SSP Builder

SKUTOPIA is on a mission to democratise and decarbonise logistics.

 

SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and carbon-heavy processes.

 

Our advanced robotics and proprietary AI empower our customers to scale faster with high-speed, high-quality fulfilment at a fraction of the typical cost - while also driving both revenue and profit growth.

 

Founded in 2018 by Talea Bader and Emily Townsend, SKUTOPIA began as Sydney’s first eCommerce co-working space. After witnessing firsthand the logistics challenges faced by SMBs, the founders evolved the business into a tech-first fulfilment solution.

What We’re Looking For:

We are looking for a Senior Product Manager with at least 4-5 years experience in Product Management to manage SKUTOPIA Shipping Platform. Experience within startups and subject matter expertise in shipping / logistics / eCommerce would be highly regarded. Experience building and deploying low code/no code apps is valuable.

Key Responsibilities:

Strategy, Roadmap & Execution

• Define and drive the product strategy and roadmap for the SKUTOPIA Shipping Platform.
• Lead initiatives from concept to launch, collaborating closely with cross-functional partners across Product, Design, and Engineering.

User Discovery

• Conduct discovery sessions with end users to identify pain points and uncover new opportunities.
• Evaluate whether challenges should be addressed through core product engineering or rapid low-code/no-code experimentation.

Rapid Prototyping & Solution Building

• Build and deploy MVPs or internal tools using low-code/no-code platforms to validate new opportunities
• Ensure solutions evolve with the business and manage the graceful transition or sunset of tools as needed.

Adoption & Iteration

• Promote adoption and collect feedback to iterate quickly.
• Track success using both qualitative and quantitative metrics.

Cross-Functional Collaboration

• Work closely with engineering, growth, operations, and product teams to align with technical and business objectives.

Market Awareness

• Stay current with ecommerce, shipping trends and emerging low-code/no-code technologies.
• Proactively recommend tools and approaches that keep SKUTOPIA ahead of the curve.

And Here Are Some Reasons We Think You Might Want To Join Us:

We think this is a pretty great role (but we are a little bit biased)

• We believe in building things the right way, taking a fresh look at problems and not being constrained by “this is how it’s been done before”
• We are customer obsessed and love driving business outcomes. Sounds like you? Come, join us :)
• You’ll not encounter multiple levels of meaningless hierarchies. This role reports to the CPO who reports to the CEO, that’s it. You’ll have access to company leadership to get insights into the business context.
• We get that life happens, and we will continue to support hybrid work. 

How We Work:

We're all about empowered product teams and are fans of Marty Cagan. Our initiatives have discovery and delivery phases, and the product manager, product designer, and engineering team work closely together throughout the process.

We're mainly a remote and hybrid team and trust you to manage your own time. That said, we value collaboration and communication, so please reach out if you need help or can offer assistance. While we encourage most of the product and design team to come into the office twice a week, we recommend more in-office/warehouse time for this role, as our fulfillment center is right next door.

We use Linear and Confluence for project tracking, Slack and Google Meet to stay in touch, and we try to keep meetings to a minimum. We also have a monthly all-hands business update and make sure to recognize great work and celebrate our successes.

We understand that job descriptions may seem a bit daunting at times. If you think what we’re doing sounds interesting, we encourage you to get in touch for a chat.

When you join us, you’ll be an important pillar of a rapidly growing company. From day one you will be challenged to take risks, think big and make an impact while getting lots of love and support from the team. With our expected growth over the next 12 months, this is a role with plenty of breadth and variety where you can grow with us and be proud of what we achieve together.

 

We proudly welcome people from all diverse backgrounds. When you join SKUTOPIA, we want you to bring your whole self to work and we value your unique contribution.

 

What's next?

 

If you're keen to find out more, apply now with your resume and we'll be in touch soon to schedule an initial screening call where we will walk you through the recruitment process. Usually, we kick things off with a “getting to know you” interview, then we’ll ask you to tackle a take-home challenge or case study, and wrap it up with a final interview.

 

Still on the fence?

 

We know that statistically, some groups are less likely to apply for a role than others, depending on their perception of whether they meet some or all of the criteria. If you have most of the things we're looking for, we encourage you to apply!