Back to jobs

Application Support Engineer

Mountain View, CA

About Skylo

Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. 

Skylo’s direct-to-device service is now live across four continents, with more than 50 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylo's commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT. 

This role is located in Mountain View, CA where we are onsite 3 days a week in in office.

Summary Of How You Will Impact Skylo

Skylo is hiring a Cloud Application Engineer for our network engineering team. The selected candidate will be responsible for implementing and supporting a set of satellite-terrestrial hybrid cloud based network software infrastructure. These services enable Skylo’s customers to onboard and manage their connected devices with a cloud-based platform that analyzes and visualizes their data transmitted across this network. This is a terrific opportunity for a candidate who wants to make a highly visible impact in the dynamic environment of an early-stage startup focused on an exploding market segment.

Responsibilities

  • Install, maintain, and support all aspects of our Cloud based applications across all environments in our production network
  • Ensure the application and underlying infrastructure is highly available for our customers and internal developers.
  • Continuously optimize the infrastructure from a redundancy and cost prospective
  • Implement continuous delivery systems to enable simpler, faster, automated and more robust build and release processes
  • Run the network design, documentation, capacity planning, costing and resource optimization for various high availability cloud based applications 

Basic Qualifications

  • 5+ years of Systems Engineering/SRE experience in deploying and managing large, GCP based environments focusing on automation
  • Experience in GCP cloud redundancy and cloud optimization
  • Sound knowledge of cloud tech (DBA, queuing, caching, monitoring) 
  • Experience maintaining a high availability application based platform (such as e-commerce etc.)
  • Good understanding in load balancer (like KB clusters), DNS, 
  • Tech stack : SQL or no-SQL DB, Redis, messaging brokers (like Kafka, Pub Sub) MQTT
  • Strong programming/scripting experience in either Bash, Python on a Unix/Linux platform
  • A high degree of organization and be very detail-oriented
  • Excellent leadership, verbal, and written communication skills
  • basic application troubleshooting like (lookup logs, CPU, service health, Pods connections) and reconfiguration   
  • DevOps skills like Jenkins, GIT, ArgoCD, monitoring like Grafana and Prometheus
  • Good experience with Database administration a plus

Bonus Points

  • Strong Computer Science foundation (algorithms, data structures, design patterns)
  • Expertise in Linux systems, VPN, network security, cloud-native infrastructure (public/private clouds)
  • Hands-on experience with AWS, GCP (VPC, EC2, S3, Route53, IAM, GKE, etc.), and cloud automation (Terraform, Ansible)
  • Proficiency in DevOps tools, SaaS, virtualization (VMware, Docker, Kubernetes), and CI/CD (Jenkins)
  • Experience in capacity planning, cost/resource optimization, and cloud security
  • Strong troubleshooting, documentation, and production monitoring skills
  • Familiarity with C-RAN/V-RAN implementations and multi-cloud RDMS/Redis management

Additional information

The compensation range for this position is: $140,000 - $190,000.00 This range reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.

What We Offer

With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: 

  • Competitive compensation packages including a stock option based equity program 
  • Comprehensive benefits including medical, dental, vision, retirement plan
  • Monthly allowances for wellness and education reimbursement
  • A generous time off policy, holidays, and the opportunity to temporarily work abroad
  • Once in a lifetime opportunity to be a part of developing and running world’s first commercial, live direct-to-device satellite network and service 
  • Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization 
  • Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics

EEO Statement
Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, parent or caregiver status, political affiliation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service consistent with applicable federal, state, and local laws.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Skylo Technologies’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.