Business Operations Manager

We're looking for an experienced Business Operations Manager to join our dynamic team and drive operational excellence and strategic alignment within Smartly.

As the Business Operations Manager at Smartly, you will play a pivotal role in supporting our executive leadership team and optimizing our operational efficiency. This is an influential position that requires a combination of strategic thinking, project management, and exceptional communication skills. You will work closely with senior leaders, ensuring the smooth execution of critical initiatives and providing the strategic support needed to drive our company forward.

As a Business Operations Manager at Smartly, you will focus on… 

• Strategic Alignment: Collaborate with the executive leadership team to ensure that company strategies and goals are clearly defined and communicated throughout the organization. Provide insights and recommendations to enhance strategic alignment.
• Project Management: Lead and manage key cross-functional projects and initiatives, ensuring they are executed on time, on budget, and within scope. Develop and maintain project plans, track progress, and report on status to leadership.
• Process Optimization: Identify opportunities to improve operational processes, streamline workflows, and enhance overall efficiency. Implement best practices to drive productivity and resource utilization.
• Data Analysis: Analyze and interpret data to provide insights, make informed decisions, and support data-driven initiatives. Create reports and dashboards to track key performance metrics.
• Executive Support: Act as a trusted advisor to the executive leadership team, providing support in various capacities, including preparing data, analysis, insights, recommendations, and assisting in decision-making processes.
• Communication and Collaboration: Foster effective communication and collaboration across teams and departments. Ensure that key messages are conveyed clearly and consistently throughout the organization.
• Change Management: Lead change management efforts to drive organizational transformation, including the adoption of new processes, tools, or strategies.

We're definitely looking for you if you have…

• Bachelor's degree in business, operations, or a related field (MBA is a plus).
• Proven experience in a consulting or operations role, ideally in a fast-paced technology or digital marketing environment.
• Strong strategic thinking and problem-solving skills.
• Excellent project management and organizational abilities.
• Proficiency in data analysis and reporting tools.
• Exceptional communication and interpersonal skills.
• Demonstrated leadership experience.
• Change management expertise.
• Ability to work collaboratively in a cross-functional environment.
• Ability to work in the London Smartly office for 3 days a week (hybrid structure)

What We Offer You...

• Inclusive Culture: Join a team of over 750 Smartlies representing more than 60 nationalities across 24 locations in 13 countries, we foster a culture built on trust, transparency, and open feedback.
• Global Impact: Be part of a company making a global impact, directly influencing our customers and business growth.
• Wellbeing Focus: Enjoy generous healthcare packages, mental health services, and a healthy work-life balance with paid holidays and family leave.
• Total Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and ample career development opportunities.
• Hybrid Workplace: Experience a hybrid work model, balancing office and remote work, with the option to work abroad for up to 30 days.

Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook!

If you're a strategic thinker with a strong background in operations and a passion for driving change within a dynamic organization, we want to hear from you. Join Smartly and help shape the future of digital advertising.

Smartly is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.