Administrative Assistant, Central America & Caribbean

About Sony Music Entertainment

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

We are seeking a highly organized and proactive Administrative Assistant to provide comprehensive administrative support for Sony Music Entertainment’s Central America & Caribbean division. The ideal candidate will be self-motivated and possess strong communication skills, excellent time management abilities, and the flexibility to handle a variety of tasks in a dynamic and fast-paced environment. This role will require a high degree of confidentiality, attention to detail, and the ability to multitask effectively.

What you'll do:

• Executive Support
• Provide administrative support to the SME CAC President and the SVP, Revenue Strategy, including, but not limited to, managing executives’ calendars, scheduling meetings, filing expense reports, and arranging business travel.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Draft and edit presentations, and other documents as needed.
• Coordinate internal and external communications on behalf of the SME CAC President.
• Coordinate credentials on behalf of the SME CAC President and the rest of the CAC team for internal and external industry events.
• Greet & assist guests visiting the SME CAC President & SVP, Revenue Strategy, in SME offices.
• Operational Support
• Coordinate and manage assigned projects, ensuring deadlines are met and deliverables are tracked.
• Assist with accounts receivable and payable including PO creation, vendor set-up and invoicing.
• Manage CMC card end-to-end including PO creation, reconciliation and expense report filing.
• Manage BTA card end-to-end including PO creation, reconciliation and expense report filing.
• Coordinate concert and event ticket purchases for SME CAC employees, clients and artists.
• Assist with the creation and communication of weekly, monthly and quarterly business reports.
• Coordinate SME CAC’s role and participation in local PP&B societies in the CAC region and serve as the day-to-day administrative contact for all matters in connection with SME’s collection of PP&B revenues.
• Assist with office organization and manage administrative systems.
• Event Coordination
• Coordinate and manage logistics for SME CAC meetings, conferences, events, and special projects.
• Coordinate event production and follow-up activities, including budgets, vendor agreements and payments, travel and accommodations for key attendees.
• Manage all SME CAC team logistics and communication for company-wide and industry events.
• Coordinate SME CAC guest lists for company-wide and industry events. 
• General Administrative Duties
• Process invoices and track expenses as needed.
• Assist with administrative process relating to corporate filings and other company matters working with both internal and external stakeholders to obtain signatures, apostilles, notarizations, and other
• Provide day-to-day administrative support as needed including answering phone calls, responding to emails, and performing clerical duties.
• Organize and maintain documents, files, and office supplies.

Who you are:

• Bachelor’s degree or equivalent experience.
• 3-5 years of experience in an executive assistant or administrative role, preferably in music or entertainment.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other office tools.
• Fully bilingual (English and Spanish) including both written and oral language proficiency.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• High attention to detail and the ability to handle sensitive information with discretion and professionalism.
• Ability to work independently as well as collaboratively within a team environment.
• Positive attitude and a strong work ethic.
• Ability to travel for business on occasion and attend events/concerts/meetings during and after business hours.
• Ability to work in-person from the SME offices in Miami, FL.

Preferred Qualifications:

• Previous experience working in a music industry or entertainment-related field.
• Knowledge of project management software and tools.

What we give you:

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.