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People Analytics and Technology Lead

San Francisco, CA

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.  

Recently, SpotOn was:

  • Named one of Fast Company’s Most Innovative Companies of 2024
  • Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
  • Selected as the Best Overall Restaurant POS by NerdWallet 
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. 

That’s where you come in. 

As the People Analytics & Technology Lead, you'll unlock the full potential of our people workforce data and People technology platforms to drive business value. You'll design and deliver powerful analytics solutions and data-driven insights that enable leaders across the business to confidently make strategic decisions about their teams, talent, and workforce investments. You'll own and optimize our core HR technology stack while shaping our global technology ecosystem towards improving the employee experience and creating operational efficiencies.

Key Responsibilities:

People Analytics

  • Design and develop sophisticated data visualization and comprehensive reporting solutions from the ground up, leveraging advanced dashboard creation skills to transform complex workforce data into compelling insights, while partnering with senior leadership to translate these analytics into strategic talent initiatives that drive organizational effectiveness and employee engagement.
  • Serve as the strategic People Analytics partner to the People team and business leaders, delivering actionable workforce insights while building data literacy through hands-on coaching and creating self-service frameworks that empower stakeholders to independently leverage analytics in their strategic decision-making.
  • Responsible for enterprise-wide employee reporting. Streamline data delivery processes, building automated self-service dashboards, and establishing scalable reporting solutions that create operational efficiencies. 
  • Maintain and optimize a sophisticated people data infrastructure by harmonizing information across multiple global People systems, while applying deep understanding of organizational dynamics, People processes, and business operations to implement comprehensive validation frameworks that guarantee data accuracy and validity.

People Technology 

  • Drive end-to-end ownership of our people technology infrastructure, from maintaining and optimizing existing systems to implementing new solutions, while architecting seamless integrations across our technical ecosystem to ensure optimal performance, reliability, and scalability.
  • Partner on the evaluation, selection, and implementation of People technologies. This includes assessing system performance, user experience, compliance, audit readiness, and data privacy practices to inform your strategic decisions in support of the People Team's initiatives.
  • Drive operational excellence by architecting comprehensive documentation, automating routine processes, and establishing scalable best practices that streamline system maintenance, accelerate integrations, and empower teams to operate efficiently across our technical infrastructure.
  • Establish and enforce best practices for data governance, compliance, system configurations, and user access to ensure data integrity and security.

Qualifications: 

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. 

  • Advanced proficiency in data visualization tools and dashboard creation (e.g., Tableau, Power BI).
  • Ability to turn qual/quant people data into actionable insights for senior leaders. 
  • Advanced Excel skills for data analysis, reporting and building/cleaning data sets. 
  • Preferred experience with statistical analysis and predictive modeling.
  • Expertise in HR/People systems implementation, optimization and maintenance.
  • Deep understanding of People systems and technologies, including HRIS, ATS and LMS.
  • Track record of implementing People technology solutions and driving user adoption.
  • Experience with data integrations and API management.
  • Analytical thinker with strong problem solving skills with the ability to understand and communicate the meaning of the data being presented.
  • Demonstrates exceptional organizational skills and meticulous attention to detail while successfully managing multiple high-priority projects, driving initiatives from conception to completion.

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

  • Medical, Dental and Vision Insurance 
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Compensation:

  • Our base pay ranges from $124,000 - $145,000 for this position. Offers will be reflective of the candidates location and experience.
  • Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
  • Offers will be reflective of the candidate’s location and experience.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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