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Member Growth Performance Marketing Lead

New York (Hybrid)

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

As our Performance Marketing Lead, you’ll lead strategy, execution, and measurement for all performance marketing (Paid + SEO/SEM + digital) in service of driving member growth. You will work cross functionally across product, design, engineering, BI, and finance to drive efficient and effective campaigns, resulting in high impact on member enrollment and engagement. You’ll be a thought partner to account managers for customers and strategic partnerships, serving as an internal subject matter expert on performance marketing.

This role is full-time, based in New York and hybrid. The role reports to the Head of Member Growth. 

As Performance Marketing Lead you will:

  • Develop and execute end-to-end performance marketing campaigns across paid search, SEO/SEM, and digital
  • Define clear goals, budgets and KPIs for each campaign and iterate based on real-time performance data
  • Lead A/B and multivariate testing to optimize creative, targeting and bidding strategies
  • Partner closely with product, design, and account management teams to align on campaign goals, audience segmentation and measurement frameworks
  • Collaborate with operations and finance to forecast spend, track ROI and report on budget utilization
  • Stay abreast of emerging performance marketing tools, channels and best practices in healthtech and regulated industries

What success looks like: 

  • Drives member grow efficiently and effectively, improving unit economics as budgets grow
  • Demonstrates continuous performance improvement through a high velocity of A/B and multivariate tests with clear learnings applied
  • Delivers timely, actionable insights through accurate forecasting and comprehensive performance reports
  • Builds strong cross-functional partnerships with customer and strategic partnership stakeholders
  • Identifies and implements at new tactics or tools that boost campaign performance

What you’ll bring: 

  • 7+ years of performance marketing experience driving growth across paid search / SEO / SEM / digital
  • Strong analytical chops; you’re comfortable digging into data and surfacing actionable insights.
  • Strong understanding of behavioral and personalized marketing tactics.
  • Strong communication and collaboration skills, with experience working cross-functionally.
  • Creative and resourceful, with a strong bias for action and testing.
  • A genuine passion for mental health and a respect for the people behind the metrics.

The target base salary range for this position is $147,140 - $183,930, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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