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Product Manager, Billing

Alberta, Canada; British Columbia; Calgary, Alberta, Canada; Ontario; Seattle; Texas; Toronto; Vancouver; Washington

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

About the Team: 

As part of StackAdapt’s Product team, you’ll craft solutions that empower our clients while tackling dynamic, engaging challenges each day.

As a Product Manager on the Billing team, you’ll collaborate cross-functionally to design, build, and launch solutions that delight customers. You’ve shipped successful digital products and bring a strong bias toward data-informed decision-making to ensure we build the right solutions. Your role will help shape the future of our billing service infrastructure, supporting multiple billing models across customer segments and enabling new automation capabilities. Your work will drive sustained revenue growth, improve the efficiency of internal finance operations, and build trust across every client financial touchpoint. You’ll partner closely with Design, Engineering, Revenue, and Finance to define both the why and the how of our products, bringing clarity to technical ambiguity and guiding teams in building the financial backbone of the StackAdapt platform.

What You'll Be Doing:

  • Lead end to end product development in close partnership with Product, Engineering, Design, and other Product Managers, from understanding user needs and market opportunities through defining technical solutions.
  • Conduct deep user research and market analysis, translating insights into clear and actionable product requirements.
  • Partner with Engineering and Finance to understand technical, resourcing, and legal constraints and identify solutions for new initiatives that support business growth.
  • Develop and maintain deep expertise in our billing architecture and supported billing models, leveraging industry best practices to inform buy, build, or partner decisions.
  • Define product strategy and roadmaps focused on evolving our billing infrastructure, billing models, and financial operations capabilities.
  • Ensure customers realize value from our products by monitoring satisfaction, measuring outcomes, and iterating as needs evolve.
  • Contribute to improving product discovery, validation, design, and delivery processes, continuously identifying opportunities to enhance team workflows.
  • Collaborate with cross functional stakeholders to drive effective product delivery and foster open communication and alignment.
  • Support customer facing teams by addressing product related questions and assisting with the triage of bugs and regressions.

What You'll Bring to the Table

  • Proven experience as a Product Manager in a technology company, with a track record of shipping large, complex software products.
  • Strong experience working on Fintech, SaaS, and Enterprise software products.
  • A background in Computer Science or Engineering, enabling thoughtful discussion of technical tradeoffs and product decisions.
  • Working knowledge of API integrations, data modeling, and software architecture.
  • Clear and effective written and verbal communication, with the ability to tailor messaging to different audiences.
  • Strong empathy and stakeholder management skills, with a collaborative and diplomatic approach.
  • Data driven decision making skills, including experience using SQL and analytics tools such as Grafana, Pendo, or Mixpanel.
  • Deep understanding of Lean, Agile, and modern Product Management best practices, including design thinking, inclusive design, and usability principles.
  • Strong prioritization skills that ensure alignment across stakeholders, initiatives, and measurable KPIs.
  • A leadership style rooted in influence rather than formal authority.
 

StackAdapter's Enjoy:

  • Highly competitive salary
  • Retirement/ 401K/ Pension Savings globally
  • Competitive Paid time off packages including birthday's off!
  • Access to a comprehensive mental health care program
  • Health benefits from day one of employment
  • Work from home reimbursements
  • Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
  • Robust training and onboarding program
  • Coverage and support of personal development initiatives (conferences, courses, books etc)
  • Access to StackAdapt programmatic courses and certifications to support continuous learning
  • An awesome parental leave program
  • A friendly, welcoming, and supportive culture
  • Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
 
We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.
 
About StackAdapt
 
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
 
 
To learn more about our privacy practices, please see our Privacy Policy.
 
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