Senior Director, Learning & Development

About Steadfast Health 

Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care. Recognizing that traditional treatment methods often fall short of reaching patients when they’re most in need, Steadfast is relentlessly focused on making low-barrier, high quality care accessible to all. We know that the journey to recovery is unique for every individual, and our patient-centered approach ensures we meet patients where they are, providing evidence-based therapies with unwavering support in a compassionate environment that fosters healing and growth. 

The Opportunity 

We are searching for an experienced, visionary Learning & Development leader to own and elevate Steadfast’s training and development function. This is a high-impact, build-and-scale role: you will step into an organization that has laid early groundwork on a new hire training program and is ready to invest seriously in taking it to the next level. There is meaningful work ahead, with significant creative latitude to shape what this function becomes. 

The right person for this role is an operator and a strategist, equally comfortable designing a multi-year L&D roadmap and rolling up their sleeves to build a training deck. You will report directly to the Head of People and serve as a key voice on how Steadfast grows and retains exceptional clinical and corporate talent. 

This role is scoped and leveled at Senior Director. We are also open to a VP-track candidate who brings a strong Senior Director track record and is energized by the hands-on build that comes with joining an early-stage organization. 

What You’ll Own 

• New Hire Training Program (V1 → V2 and Beyond) 
  • Assume ownership of Steadfast’s initial new hire onboarding and training program, treating it as a starting point, and conduct a thorough assessment to identify what to build on, what to refine, and what to reimagine. 
  • Lead the design and buildout of V2: a comprehensive, values-driven training experience that sets new hires up for clinical excellence and cultural alignment from day one. 
  • Ensure programming covers both clinical staff and corporate/support team roles, with pathways tailored to each audience. 
  • Build toward a program that earns a reputation as best-in-class within the addiction treatment space and functions as a genuine recruitment differentiator. 
• Traveling Trainer Program 
  • Hire, onboard, and directly supervise a Traveling Trainer role designed to provide on-the-ground training support to new and expanding Steadfast clinic locations. 
  • Develop the operational model, scheduling cadence, and quality standards for the traveling trainer function. 
  • Serve as coach, mentor, and escalation point for the Traveling Trainer. 
• Content Development & Instructional Design 
  • Lead the end-to-end development of training content: curriculum design, slide decks, facilitator guides, job aids, e-learning modules, and assessments. 
  • Apply evidence-based learning theory (adult learning, spaced repetition, competency-based design) to create materials that are engaging, retention-focused, and measurable. 
  • Maintain and evolve a content library that scales with Steadfast's headcount and geographic footprint. 
• Leadership Development, Manager Enablement & Mentorship (Near-Term Scope Expansion) 
  • In close partnership with the Head of People, design and scale a manager development and enablement program for Steadfast’s growing people-manager population, equipping managers with the skills, tools, and frameworks to lead effectively in a values-driven clinical environment. 
  • Build and maintain development and mentorship programs accessible to all frontline team members, creating clear pathways for growth, internal mobility, and career progression below the Senior Leadership Team. 
  • Partner with the Head of People to identify and invest in high-potential employees across the organization, supporting their development in meaningful and intentional ways. 
• Change Management 
  • In partnership with Operations and the broader People team, support the rollout of organizational changes by ensuring employees and leaders are well-informed, well-prepared, and have the training they need to successfully navigate transitions. 
  • Develop the communication and training assets that accompany change initiatives (including new state launches, process updates, and operational shifts) so that change lands clearly and consistently across the organization. 
• Program Strategy & Measurement 
  • Build an L&D strategy and multi-year roadmap aligned with Steadfast’s growth trajectory and people priorities. 
  • Define and track program success metrics, including onboarding completion rates, time-to-proficiency, learner satisfaction, and impact on retention and clinical quality. 
  • Present program updates, insights, and recommendations to People leadership and cross-functional stakeholders. 

What We’re Looking For 

Required 

• 7+ years of progressive L&D experience, with demonstrated ownership of training program design and delivery at a growing organization. 
• Proven track record building or significantly scaling a new hire onboarding or training program from the ground up. 
• Deep fluency in instructional design principles and adult learning theory, with the ability to translate theory into practical, high-quality content. 
• Strong content development skills: you can design a curriculum, write a facilitator guide, and build a polished slide deck yourself. 
• Experience managing, coaching, or mentoring direct reports or training staff. 
• Excellent communication and facilitation skills; comfortable presenting to all levels of the organization. 
• Highly organized, self-directed, and effective working in a remote, fast-moving environment. 
• Ability to work a full-time schedule aligned to Central or Eastern Time; candidates may reside in any Steadfast state of operation. 

Strongly Preferred 

• Experience in healthcare, behavioral health, substance use disorder treatment, or another highly regulated clinical environment. 
• Familiarity with multi-site or clinic-based operational models. 
• Experience contributing to change management rollouts, specifically developing training and communication assets that help employees and managers navigate organizational transitions. 
• Background in LMS administration and e-learning authoring tools (e.g., Articulate, Rise, or equivalent). 
• Experience designing manager enablement or frontline development programs, ideally in a healthcare or high-growth environment. 

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What Success Looks Like 

In your first 90 days: 

• Completed a thorough assessment of the V1 training program, including stakeholder interviews and a gap analysis. 
• Established relationships with clinical, operations, and people team counterparts. 
• Delivered a prioritized L&D roadmap with a clear plan for V2 development. 

Within your first year: 

• V1 has been meaningfully refined and V2 is underway with a phased rollout plan. 
• The Traveling Trainer role has been hired, onboarded, and deployed. 
• Learner satisfaction and onboarding metrics are tracked and trending positively. 
• Steadfast’s training program is becoming a recognized strength in recruiting conversations. 

Role Details 

• Reports to: Head of People 
• Direct Reports: Traveling Trainer (to be hired) 
• Schedule: Full-time, Central or Eastern Time working hours required 
• Travel: Occasional travel to clinic locations expected 
• Location: Remote (preference given to candidates residing in TN, OH, NC, FL, PA, GA)

Compensation 

• Base Salary: $160,000 to $190,000, DOE 
• Annual Performance Bonus: 20% target, tied to program outcomes and organizational people metrics 
• Equity: Stock options included, reflecting the early-stage opportunity and the meaningful role this person will play in building Steadfast's foundation 
• Steadfast also offers a full benefits package including medical, dental, and vision coverage, paid time off, 401(k) matching, and additional benefits commensurate with a growing, mission-driven organization. 

Investors & Partners  

Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.