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People Operations Manager

San Francisco, California, United States

Interested in working on cutting-edge blockchain technology and creating equitable access to the global financial system? Since 2014, the mission-driven team at the Stellar Development Foundation (SDF) has helped fuel the tremendous growth of the Stellar blockchain network, an open-source platform that operates at high-scale today. Developers and companies around the world build on it, and the SDF team is expanding to support the rapidly growing and changing Stellar ecosystem.

We are seeking a dynamic and innovative professional to join our team. In this role, you will solve complex problems that enhance the employee experience and contribute to building diverse and equitable policies and procedures. You will focus on operational excellence in all aspects of our work, impacting both U.S. and international employees. Your efforts will ensure that our organization remains a leader in fostering an inclusive and effective workplace. You will own important components of global People Operations, as well as play a key role in the implementation of programs, processes and tools to transform Stellar Development Foundation into a once-in-a-generation company.

In this role, you will: 

  • Manage and support all aspects of People Operations including; off-boarding, benefits administration and open enrollment, system management, compliance, policy, people analytics, and various other strategic processes with precision and integrity.
  • Create trust with employees and provide a high quality employee experience by resolving issues promptly and responding to employee questions and concerns. 
  • Manage sensitive and timely employee leave management cases (Cocoon) as well as employee immigration cases partnering with managers, employees, and internal/external legal counsel.
  • Directly manage our People systems including HRIS (TriNet) and global EOR platform (Oyster) by providing a positive and effective employee experience. 
  • Lead and support People Operations projects aimed at enhancing operational efficiency and the overall employee experience. Proactively identify opportunities to improve and scale existing processes, and assist with change management of various programs and initiatives.
  • Lead the implementation and ongoing management of People Operations policies and procedures, ensuring compliance with legal regulations and industry standards. 
  • Collaborate with the Finance team on payroll to ensure accurate processing of all internal changes. Maintain all employment and payroll records consistently and accurately reporting any discrepancies to the People leadership team.
  • Assist Director, People Operations to develop and maintain core People analytics pillars by generating and analyzing People metrics and reports to inform decision-making.

You have: 

  • 5+ years of People Operations experience
  • Strong and proactive written and verbal communication skills; with a natural curiosity for understanding complex systems and a passion for learning.
  • Ability to work confidentiality with all levels of an organization. Effectively and positively interface with a broad range of employees and deliver excellent support
  • Excited to be an all-around team player and proactive in positively contributing to the People teams culture
  • Promote a culture of innovation by introducing new software, systems, and programs.
  • Excellent skills with the ability to follow-through to completion
  • Ability to handle multiple priorities simultaneously and navigate in a rapidly-changing environment
  • Ability to learn new systems quickly and create improved efficiency 
  • High quality process oriented and extremely organized
  • Knowledge of HR federal & state laws and regulations 

Bonus Points if (optional):

  • Experience with systems such as Oyster (EOR), TriNet, Ethena and Cocoon
  • Experience with transition to new HRIS/PEO including project managing the implementation

We offer competitive pay with a base salary range for this position of $125,000 - $155,000 depending on job-related knowledge, skills, experience, and location. In addition, we offer lumen-denominated grants along with the following perks and benefits:

USA Benefits/Perks:

  • Competitive health, dental & vision coverage with most plans covered at 100% for the employee + any dependants
  • Flexible time off + 15 company holidays including a company-wide holiday break
  • Up to 12 weeks of paid parental leave for both non-birthing and birthing parents, as well as up to 14 weeks of paid pregnancy leave for birthing parents
  • Gym reimbursement ($80 per month)
  • Life & ADD (up to $50K)
  • Short & Long term disability
  • 401K with 4% match
  • Health & Dependent Care FSA Accounts
  • Commuter benefits with $250/month employer contribution
  • Health Savings Account (HSA) with monthly employer contribution
  • Family building benefits through Kindbody
  • Wellbeing benefits (One Medical, Rightway, Headspace)
  • L&D budget of $1,500/year
  • Daily lunch and snacks in office
  • Company retreats
About Stellar
 
Stellar is more than a blockchain. Powered by a decentralized, fast, scalable, and uniquely sustainable network made for financial products and services and a thriving and passionate ecosystem that includes a non-profit organization driven by a mission, Stellar is paving the path to unlock the world’s economic potential through blockchain technology. Built with speed and low costs in mind, the Stellar network provides builders and financial institutions worldwide a platform to issue assets, and to send and convert currencies in real time creating real world utility. Founded in 2014, the Stellar Development Foundation (SDF) supports the continued development and growth of the Stellar network and also serves the ecosystem of NGOs, corporations, universities, small businesses, governments, and solo entrepreneurs building on the Stellar network through tooling, funding and strategic collaborations. Together, Stellar is where blockchain meets the real world.
 
About the Stellar Development Foundation
 
The Stellar Development Foundation (SDF) is a non-profit organization focused on working with and supporting changemakers to create equitable access to the global financial system through blockchain technology. SDF provides grants, investments, funding, and other awards to builders and organizations. SDF also develops resources and tooling on the Stellar network to help unlock real world utility. As a nonprofit foundation, SDF puts the health of the Stellar network and the Stellar ecosystem and its mission above all else.
 
We look forward to hearing from you!
 
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