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Medical Assistant

United States

What We Strive For 

At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference. 

Benefits & Perks 

  • Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
  • Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts. 
  • Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
  • Time Off & Leave – Paid holidays, flexible vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
  • Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend. 

What You’ll Do 

Strive’s Medical Assistants (MAs) play a critical role in delivering high-quality, compassionate kidney . In this position, you will perform a variety of administrative and clinical support tasks to assist our patients through telehealth-based workflows. This remote role ensures patients receive timely, efficient, and coordinated services across the care continuum. As a key member of the Intensive Case Management (ICM) team, you will contribute directly to closing care gaps, improving patient engagement, and supporting overall quality performance outcomes while reporting directly to the manager of the ICM Team.

The Day to Day 

Technical & System Proficiency

  • Utilize Electronic Health Records (EHR) systems
  • Navigate care management platforms, telehealth tools, and clinical documentation workflows.
  • Retrieve, review, and document medical records in compliance with regulatory standards.

Regulatory & Quality Understanding

  • Apply working knowledge of HEDIS, NCQA standards, and health plan compliance.
  • Support the closure of care gaps through patient scheduling, documentation, and outreach.
  • Maintain HIPAA compliance and uphold patient confidentiality in all communications.

Communication & Patient Engagement

  • Conduct telephonic outreach using scripts for screenings, appointments, and education.
  • Clearly communicate benefits, services, and care management program details to patients.
  • Collaborate effectively with interdisciplinary care teams and external stakeholders.

Administrative & Coordination Skills

  • Perform pre-visit and prepare relevant documentation ahead of initial assessments.
  • Document patient-reported information accurately and in a timely manner.
  • Schedule follow-up visits and coordinate referrals as directed by clinical staff.
  • Manage high-volume tasks with strong attention to detail and time efficiency.

Behavioral Competencies

  • Adapt quickly to changing workflows, systems, and operational priorities.
  • Work collaboratively across teams.
  • Maintain a proactive, solution-oriented mindset with a focus on improving patient outcomes and satisfaction.

 

Minimum Qualifications 

  • 2+ years combined of related education, experience, or certification.
    Graduate from a medical assistant program such as Commission on Accreditation of Allied Health
  • Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES) Medical
    Assistant Program, OR Graduate of a formal medical assistant program.
  • Current BLS or CPR Certification required.
  • Efficient and reliable transportation, including an active driver’s license, allowing f or the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
  • Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lif ting.
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
  • Good communication and customer service skills.
  • Ability to prioritize, multi-task, and problem solve.

Preferred Qualifications 

  • Registered Medical Assistant (RMA) certification or Certified Medical Assistant (CMA) certification.
  • Highly collaborative, with experience working on multidisciplinary teams.
  • Basic computer knowledge and keyboarding skills.
  • Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook.

About You 

  • Excellent verbal and written communication skills. 
  • Skilled at dealing with confidential information and/or issues using discretion and judgment. 
  • Communicates clearly, respectfully, and thoughtfully. 

Hourly Range: $22.25-$25.00

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.

 

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