Associate Manager, Office Management & HR Administration

Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun and welcoming environment, along with a wide earring assortment—all at an accessible price point.

Salary: $80,000

Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end-to-end Earscaping® experience. We offer a better retail and digital experience that prioritizes safety and expertise in a cool, fun, and welcoming environment, along with a wide earring assortment—all at an accessible price point.

Reporting to the VP of People and based in New York, NY, the Associate Manager, Office Management & HR Administration will own the in-office experience for Studs’ headquarters, ensuring the office is clean, functional, and well-managed on a daily basis. This includes managing vendors, supplies, and overall workspace operations so that employees and guests experience a seamless environment that reflects Studs’ values. Beyond the physical office, you will also support recognition and communications for our corporate employees, and coordinate cultural events that bring our values to life. You will partner closely with the CEO’s EA and the People Team to ensure alignment, redundancy, and consistency across office operations, events, and employee engagement.

Key Responsibilities:

HQ Experience & Office Management:

• Ensure the HQ environment reflects Studs’ values and provides a seamless employee and guest experience.
• Oversee all aspects of office operations including supplies, vendors, cleaning/security, and Service Channel requests.
• Maintain daily HQ standards—tidiness, plants, kitchen and conference rooms, inventory of snacks and supplies.
• Lead execution of corporate events and HQ cultural experiences (e.g., annual summer outing, annual winter party, milestone celebrations, Town Halls, and other employee gatherings that reflect our values).
• Serve as office safety contact in conjunction with other HQ team members
• Partner with the CEO’s EA to ensure shared accountability, coverage, and alignment across HQ events, communications, and recognition efforts.

HQ Recognition & Communications

• Create and distribute HQ communications including newsletters, in-office displays, and Lunch & Learn programs.
• Handle milestone communications, swag delivery, and related recognition activities for HQ employees; partner with Associate Manager, Retail Operations as needed to coordinate recognition and communication logistics..
• Support the planning and execution of Town Halls and other HQ employee engagement events.

People Team Administrative Support

• Provide general administrative support to the People Team (e.g., scheduling support including candidate interviews, coordinating corporate new hire onboarding logistics, preparing materials for engagement surveys, updating People Team trackers or intranet pages, supporting benefits or compliance documentation, etc.).
• Support other People Team projects and initiatives as needed.

Requirements:

• 2–3+ years of experience in a similar role at a company with at least 50 employees.
• In-office presence required 5 days per week.
• Ability to lift up to 20 lbs.
• “No task is too small” attitude with impeccable attention to detail.
• Strong organizational and time management skills.
• Ability to work independently and manage multiple priorities.
• Excellent customer service skills with comfort interacting across all levels of the company, external guests, and vendors.
• Creative problem solver with integrity and follow-through.
• Owner’s mindset with positive, solution-oriented approach to feedback.

Benefits & Perks:

• Comprehensive Medical, Dental, and Vision Insurance (including a plan option with $0 in-network mental health visits)
• Access to Mental Health and Work/Life Resources including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Paid Time Off, Paid Safe & Sick Leave, and Paid Parental Leave
• Paid Sabbatical After 4 Years of Service
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!

Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Click here for the Studs Privacy Notice for California Applicants.