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Director, Revenue Operations

Seattle

About Us 

Supio is a fast-growing AI platform, purpose-built to transform law firms by reshaping how they work with documents to drive impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level accurate analysis of complex data and legal records, quickly and efficiently—bringing critical insights when they matter most. Trusted by top litigation lawyers, even in the courtroom, our platform has supported over $1 billion in settlements. 

Who Are We Looking to Add to Our Team? 

Supio is seeking a Revenue Operations Leader to build our GTM machine. In this role, you will partner closely with our CRO, CMO, and SVP of Customer Success. The ideal candidate will be both strategic and hands-on. Initially, you will play a key role in designing our lead-to-revenue process and developing our "Seller Experience." (Sellers are a key customer for RevOps, and ensuring their success and productivity is critical.) We are obsessed with removing friction from the seller experience, and you will be the champion in this area. 

This means not only thinking through the seller process but also bringing it to life through technology and systems. This role encompasses much more than just building and managing our GTM technology: 

  • AI: As an AI company, we need to design our GTM process to be AI-assisted or AI-powered at every step. 
  • Strategy: Partner with GTM leadership to develop our GTM strategy, from territory design to resource allocation. 
  • Analytics and Reporting: The GTM leadership team is data-driven, and we need a partner to drive our analytics strategy. This will enable us to not only analyze past results but also predict future outcomes. The analysis and data you provide will go directly to the board. 
  • Technology: We currently use HubSpot and Gong. For now, you’ll need to be comfortable with these tools. Beyond that, it’s up to you to help shape our technology roadmap. 
  • And More: You will be instrumental in ensuring our marketing channels run smoothly and efficiently. 

This position will start as a solo role supported by contractors. You must be willing to roll up your sleeves and build, but rest assured, the reason why we’re hiring a RevOps leader first is that we have big ambitions and plenty of work ahead of us. 

Qualifications 

  • Experience: 6+ years in RevOps, sales and/or marketing operations, or a related role with a focus on the intersection of Sales-led Growth (SLG), though experience in PLG is also valuable. 
  • Technical Skills: Comfortable with CRM tools (primarily HubSpot today). You should have a deep working knowledge of these tools and be capable of training end-users to reinforce new processes. 
  • Tech Strategy: You know how to choose the right tools to drive revenue efficiency and effectiveness. We want someone who has strong opinions about GTM tech and is curious about emerging technologies. You have proven experience working backward from business needs to install the right technology. You know how to build and roll out a tech roadmap and quickly manage and clean up tech debt. 
  • Enablement: You will lead enablement efforts, helping all customer-facing roles ramp up, stay on message, and understand the importance of following our processes. 
  • Analytics and Database Management: You have experience managing large datasets, creating solutions for each stage of the business, and interpreting data to translate insights into actionable strategies. 
  • Cross-functional Project Management: Initially, this will be an individual contributor role supported by contractors. As the team grows, you will need to manage priorities and projects across stakeholders. 
  • Communication and Interpersonal Skills: You have strong communication and interpersonal skills, enabling you to collaborate effectively across teams and influence stakeholders at all levels. 
  • Results-oriented Mindset: You have a results-driven approach, striving for professional growth and continuous improvement. 
  • Self-starter: You are detail-oriented, organized, and able to prioritize. You can manage multiple projects and timelines simultaneously, ensuring outcomes are delivered as expected. 
  • Problem-solving Skills: You have excellent analytical, problem-solving, and decision-making skills, with the ability to think systematically and plan effectively. You excel at meeting deadlines. 
  • Diversity and Team Collaboration: You have demonstrated the ability to work with and communicate effectively with diverse teams and staff. 
  • Previous Experience: Prior experience at a SaaS company in the enterprise sales space is highly desirable. 

Why Join Us? 

As a fast-growing startup, joining Supio means becoming a vital contributor to our success. Your ideas and efforts will directly shape our products, company culture, and long-term vision. We are in an exciting phase of scaling, offering opportunities for both company and career growth as we expand our market presence and develop new features and services. 

Compensation 

The base salary range for this position is $180,000 - $225,000 annually. Compensation may vary outside of this range depending on a candidate’s location, qualifications, skills, competencies, and experience. 

Benefits & Perks 

Supio offers an extensive benefits package and perks, including: 

  • Health benefits (medical, dental, and vision insurance) 
  • Flexible paid time off (PTO) and company-paid holidays 
  • In-office perks (transportation subsidies, snacks & beverages, and more) 

E-Verify Participation Notice 

Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration. 

Equal Employment Opportunity (EEO) Statement 

Supio is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

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