Back to jobs
tags.new

Consumer Insight Coordinator

Irvine, CA

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

Do you have a passion for contributing to the growth of a nationally recognized brand? Do you get excited about amazing new food products? Are you a detail-oriented critical thinker who thrives on organization, structure, and keeping projects moving behind the scenes with a sense of urgency?

The Consumer Insights Coordinator will play a pivotal role in supporting Taco Bell’s Marketing Department as part of the Consumer Insights team. This role is all about organization and coordination — keeping ever changing projects running smoothly, not managing others. The Consumer Insights Coordinator is responsible for assisting with the execution of consumer research by processing and coding invoices, preparing documents, tracking timelines, and coordinating logistics across multiple projects that overlap. This role ensures the team runs efficiently as the team seeks valuable consumer feedback on new products and experiences.

With this position, the opportunities are endless: first looks at exciting new initiatives, frequent interaction with Taco Bell consumers, and visibility with Taco Bell leaders, franchisees, suppliers, and cross-functional partners.

The Consumer Insights Coordinator will report directly to the Consumer Insights Senior Associate Manager and work closely providing administrative and project coordination support.

The Day-to-Day:

Administrative & Coordination (Primary Focus)

  • Provide direct support to the Senior Associate Manager with coordinating timelines, deliverables, and project tasks.
  • Manage administrative processes, including supporting the team with processing and coding invoices in the online portal, scheduling meetings, and coordinating with vendors and cross-functional teams.
  • Prepare accurate reports, conduct data checks, and create presentations to support research initiatives.
  • Plan and prepare communications for focus group participants and third-party vendors.
  • Provide occasional administrative support to the broader Consumer Insights team.

Research Support & Consumer Engagement (Secondary Focus)

    • Support online and in-person focus groups with setting up focus groups, ordering ingredients, and technology and if needed troubleshooting issues with urgency.
    • Attend new product training with FIT and assist the CI Consultants and Kitchen staff with administrative support for that specific project.
    • Serve as the focus group backroom coordinator to the team, cross functional partners, moderator and kitchen staff ensuring sessions are positive and effective; in addition to serving food to consumers.
    • As needed, support Sr Associate Manger and assist the broader CI team with the planning and coordination of research tests.
    • Partner frequently with internal teams and external vendors to ensure smooth project execution.
    • Provide occasional backup coverage for the Sr. Associate Manager, including scheduling Field Consultants, maintaining the Consumer Insights Research calendar, supporting off-site consumer tests, preparing shipments, and serving as the secondary point of contact with Consumer Insights vendors.

Is This You?

  • Bachelor’s degree (or equivalent years of experience).
  • 2+ years of experience as an Administrative Assistant or Coordinator for a mid-large size business or corporation.
  • 1–3 years in project coordination, marketing, or administrative support.
  • 1+ years of experience in restaurant/food service, or back-of-house kitchen operations experience (preferred but not required).
  • Strong organizational, administrative, and budget-tracking skills with the ability to multi-task, prioritize, and adapt in a fast-paced, deadline-driven environment.
  • Process-oriented with excellent attention to detail; able to follow structure, take direction, and juggle multiple priorities.
  • Skilled communicator and collaborator; able to build relationships and work well under pressure with internal teams, external vendors, and consumers.
  • Resourceful problem-solver with a customer-service mindset and flexible, adaptable work style.
  • Proficient in Microsoft Office; experience with PowerPoint and Monday.com a plus.
  • Enthusiastic Taco Bell fan, comfortable interacting with consumers during research activities.
  • Comfortable with in-person work and able to stand, walk, and sit for 4+ hours with periodic breaks.

Why You’ll Love It Here
You’ll be the right hand to our Senior Associate Manager, helping deliver research that shapes our marketing strategy. If you’re organized, people-friendly, action oriented and thrive in a fast-paced environment with the ability of muti task timelines, this role is your chance to grow your career in consumer insights and marketing.

Work-Hard, Play-Hard:

  • Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
  • Onsite childcare through Bright Horizons 
  • Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
  • Onsite dry cleaning, laundry services, carwash, 
  • Onsite gym with fitness classes and personal trainer sessions 
  • Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
  • Generous parental leave for all new parents and adoption assistance program 
  • 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care
  • Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$69,800 to $82,100 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.  You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees at https://jobs.tacobell.com/wp-content/themes/jobs.tacobell.com-2024/assets/build/doc/Employee+Privacy+Notice+%28TB%29+%2820230701%29_2024%2811-15-2024%29-Final.pdf

 

Create a Job Alert

Interested in building your career at Taco Bell? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Taco Bell’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.