Promotions Manager_TakealotMORE
takealot.com, South Africa's leading online retailer, is looking for a highly talented Promotions Manager _TakealotMORE to join our Group Customer Services & Insights team in Cape Town.
We are seeking a strategic and innovative Promotions Manager to own and drive the promotional strategy for TakealotMORE subscriptions across Takealot and Mr D. This individual will be responsible for curating and managing member promotions including MORE deals, ensuring they deliver value to members while driving business objectives. The role requires a balance of strategic thinking, stakeholder management, and data-driven decision-making to build a world-class subscription experience.
This position reports to the Head of TakealotMORE
Your responsibilities will include:
- Develop and own the promotional strategy for TakealotMORE subscriptions on Takealot and Mr D, ensuring alignment with overall business goals and broader promotions strategy for each business.
- Define and maintain the rules and guidelines for member-exclusive promotions, including deal selection criteria, discount thresholds, and funding models.
- Benchmark against global players to identify best practices and innovative approaches to subscription promotions.
- Use data and analytics to select deals and evaluate performance, identifying trends and opportunities for improvement.
- Establish and manage the promotional budget, ensuring efficient deal selection to maximise ROI and meet targets for GMV, rate of sale, member acquisition, and retention.
- Collaborate with the Promotions team to screen and load deals, ensuring they meet strategic objectives.
- Spearhead personalisation initiatives to tailor promotions to subscriber preferences, leveraging data and insights.
- Build and maintain strong relationships with internal teams (Retail, Marketplace, Promotions, Mr D Sales, Marketing, Retail Media, Finance, Supply Chain and other stakeholders).
- Source funding for promotions by engaging with internal stakeholders and external partners.
- Track and report on the financial performance of promotions, ensuring they meet budgetary and revenue targets.
- Present promotional plans and results to senior leadership, highlighting their impact on subscriber growth, retention and GMV.
- Develop and maintain dashboards to track key metrics, such as subscriber acquisition, retention, and engagement.
- Stay ahead of industry trends and competitor activities, identifying opportunities to differentiate TakealotMORE.
- Work with Product and Engineering teams to develop the tech roadmap for TakealotMORE promotions and launch new features. Experiment with new promotional formats and strategies, testing their effectiveness and scaling successful initiatives.
Qualification & Experience:
- Bachelor’s degree in Business, Marketing, Data Analytics, or a related field is required.
- An Advanced degree is advantageous.
- Advanced proficiency in data analysis tools such as Excel, SQL, or BI platforms (e.g., Looker, Big Query, Tableau, Power BI).
- Experience using KNIME, R, or Python for data analysis and modelling is advantageous.
- 5+ years of experience in e-commerce, retail, or subscription-based businesses, with a focus on promotions or marketing.
- Proven track record of developing and executing successful promotional strategies.
- Budget management experience, with a focus on maximising ROI.
- Proven track record of analysing data to drive business decisions.
Attributes Required:
- Strong analytical skills, with the ability to interpret data and make data-driven decisions.
- Excellent attention to detail and ability to work with large datasets.
- Results-driven mindset with a focus on achieving commercial targets.
- Familiarity with personalisation tools and techniques, including segmentation and targeting, is advantageous
- Excellent stakeholder management and communication skills, with experience working cross-functionally.
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
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