Program Design Specialist

The Company

TaskHuman is organizing the world’s human expertise, making coaching in 1000+ skills instantly accessible to you in a multitude of forms. Whether you connect live with a specialist on a 1:1 video call, message directly in-app, join a group session, or learn via coach-generated content, our value of human connection is the foundation of every interaction at TaskHuman. 

The Opportunity

The Program Design Specialist will support the creation of structured and tailored coaching experiences designed to align with client objectives and enhance user outcomes. This role is ideal for candidates with foundational experience in research, content development, and talent development who are eager to grow their skills in program design.

Our employees enjoy:

• Competitive base salaries
• Fully paid medical/dental/vision/life insurance for employees and dependents
• Stock options
• 401k Plan
• Generous and flexible time off
• Unlimited coaching on TaskHuman
• Fully remote work environment

Responsibilities:

• Conduct user persona research to align coaching programs with user needs, motivations, and preferences.
• Assist in developing competency and talent development frameworks that support user growth and program goals.
• Research and recommend new skills and categories to keep programs relevant and aligned with industry trends.
• Interview TaskHuman coaches to collect source material and insights for program content.
• Prepare and organize program mapping documents (PMDs) to structure program objectives and outcomes.
• Coordinate and oversee the content creation process with coaches to ensure consistency and alignment with program goals.
• Design group session presentations with detailed notes and guidance for coaches to enhance program delivery.
• Collaborate with internal teams, including product and client-facing teams, throughout the program design and launch phases to ensure seamless execution.
• Contribute to additional tasks as needed to support program development and continuous improvement.

Requirements:

• Bachelor’s Degree in a related field.
• 2+ years of experience in content research, analysis, or program development, with some experience in talent development or training.
• Strong skills in research, content analysis, and content preparation for diverse user needs.
• Experience managing multiple projects with strong organizational and prioritization skills to meet varied deadlines.
• Self-motivated and collaborative, with the ability to work both independently and within a team environment.
• Excellent communication skills, with an ability to adapt content for different audiences and work with diverse teams.
• Proven ability to stay current with rapidly changing technologies and apply new tools and trends to program design.

US Base Salary Range: $60,000-$80,000 Annually + Benefits.  The referenced salary range is based on the Company's good faith belief at the time of posting.  Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

TaskHuman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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