Senior Engineering Manager, Payments & Risk

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

• Taskrabbit is a remote-first company with employees distributed across the US and EU
• 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
• DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
• DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!.

This role will be remote-first with limited travel through August 2025 with the expectation that employees will begin working 2 days per week in our dedicated office space in New York City starting in September of 2025. 

About the Role

We are seeking a hands-on, highly technical and experienced Senior Engineering Manager to lead and transform our Payments & Risk Platform team. This role is critical to driving predictable delivery, enhancing quality, and establishing strong leadership within our global payments and risk infrastructure. You will partner closely with the Staff Product Manager (Payments & Risk) and key stakeholders across Partnerships, Finance, Legal, Data, and Operations to build a reliable, secure, and scalable platform that minimizes fraud, optimizes payment processing, and delivers an exceptional user experience.

As a strategic leader, you will be responsible for driving a culture of accountability and excellence, ensuring the team consistently delivers high-quality solutions on time and within scope. You will be a proactive advocate for your team, ensuring they have the resources, clarity, and support needed to excel.

What You'll Work On:

• Drive Predictable Delivery & Quality: Establish and enforce clear processes, metrics, and quality assurance practices to ensure reliable project execution and on-time delivery.
• Strategic Engineering Leadership & Project Management: Develop and execute a robust engineering strategy aligned with business objectives, while actively managing project timelines, tradeoffs, risks, resources, and dependencies.
• Proactive Stakeholder Management & Collaboration: Build strong relationships, manage expectations, and facilitate effective communication across all teams and stakeholders, ensuring alignment on project goals.
• Team Leadership & Development: Build and lead a high-performing team, fostering a culture of  inclusion, accountability, collaboration, and continuous improvement.
• Technical Excellence & Platform Stability: Drive code quality, enforce best practices, and ensure system reliability and security through robust monitoring, problem resolution and on-call best practices.
• Legacy System Management & Modern Architecture Implementation: Navigate and maintain legacy systems while simultaneously migrating to, designing, and implementing modern, scalable architectures.
• Ensure Security & Compliance: Ensure adherence to all relevant security and compliance requirements, including PCI DSS, GDPR and other applicable regulations, to protect sensitive data and maintain platform integrity.

Your Areas of Expertise:

• Minimum of 7+ years of experience in software engineering, with a focus on payment platforms.
• Minimum of 3+ years of experience in engineering management, leading and developing high-performing teams.
• Minimum of 2+ years of experience in Ruby on Rails.
• Proven track record of improving delivery velocity and quality in a complex engineering environment.
• Demonstrated ability to build and lead high-performing engineering teams, with a focus on accountability and ownership.
• Strong expertise in stakeholder management and communication, with the ability to influence and collaborate effectively.
• Strong understanding of payment processing, fraud detection, and risk management principles and technologies.
• Proven track record of estimating and delivering complex, large-scale projects on time and within budget.
• Deep understanding of modern software development practices and technologies.
• Demonstrated ability to navigate and improve legacy systems.
• Excellent problem-solving and analytical skills, with a strong attention to detail.
• Strong understanding of coding best practices, and the ability to enforce them.
• Proven ability to drive process improvement and implement effective delivery methodologies.
• Exceptional ability to create and execute detailed project plans, and provide accurate timelines.
• Proven ability to grow and retain top engineering talent.
• Experience with advocating for resourcing needs, and communicating timelines shifts to product and leadership.

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $161,000 - $224,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

• Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. 

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.