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Lead Data Analyst

New York, New York, United States; San Francisco, California, United States

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our new New York City office.

 

About the Job:

About the Team: 

The Commercial Analytics team sits within the Marketplace Operations team and operates as the analytics partners across all the Commercial organization. Commercial Analytics exists to transform complex data and problems into clear, human, actionable intelligence that drives confident decision-making across Taskrabbit. Commercial Analytics partners with domain experts to generate proactive insights and use advanced analytics techniques to drive operational improvements and product-led decisions. We bring clarity in measurement, analysis, and execution to achieve Taskrabbit objectives.

 

About the Role

The Lead Data Analyst will lead all Supply-related Analytics priorities within our Tasker Operations vertical – acting as a subject matter expert and the primary analytical architect for Tasker growth, activation, and retention. You will solve high-level, often ambiguous challenges foundational to our supply dynamics. You will move beyond answering "what happened" to drive the "so what," acting as a critical link between Product, Operations, and Senior Leadership. Your work will directly support company OKRs, such as attracting top supply talent and preventing fulfillment crises before they impact customers.

Join us in transforming lives, one task at a time.

What You’ll Work On:

  • Build and implement supply defining analytical frameworks, such as Tasker acquisition, churn, and LTV, Tasker High Quality rate, Tasker Registration Funnel and measuring supply health across our operating metros
  • Own the end-to-end data model build and analysis of the Tasker journey, from registration funnel bottlenecks to helping Taskers reach their Nth tasks through data-driven analyses and partnering with the TaskerOps team
  • Drive direct revenue growth and increased Tasker fulfillment through rigorous data analysis, root cause analysis, and the design of targeted operational tests to improve fulfillment ratio
  • Lead cross-functional projects with Product, Engineering, and Operations to influence roadmaps and launch product tests that improve platform health.
  • Serve as a lead storyteller for the supply side of the business, translating technical jargon and complex data into actionable visualizations for Director+ groups
  • Partner with Data Engineering to define requirements for data pipelining and tracking that support supply-side initiatives, moving logic closer to base tables to ensure consistent, reliable metrics
  • Lead quarterly planning and work prioritization within Tasker Ops through detailed stakeholder feedback, and translation of effort-to-impact, and data storytelling to prioritize revenue driving initiatives
  • Operate as a Lead Analyst for the Commercial Analytics team, providing technical coaching, endorsing data best practices, and bring operational excellence to the team

 

You Should Have:

  • A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
  • 6-10 years using analytics to drive key business decisions across strategy, marketing, operations, and/or finance
  • Experience building data visualizations to inform business decisions (e.g., Looker, Tableau, Sigma, etc.)
  • Excellent verbal, presentation, and written communication skills and experience presenting to Directors+ and in larger company settings
  • 6-8 years experience with SQL (windowing functions, CTEs, cross joins), with experience building base data models
  • Great attention to detail and quality and experience translating technical topics to non-technical audiences
  • A knack for working with cross-functional partners to reach the right solutions 
  • An ownership mindset determined to get things done

 

Nice to Have: 

  • Experience with Python, pandas, and data science packages
  • Experience presenting analyses and recommendations to C-level executives
  • Proficient in statistical techniques and concepts (regression, power analysis, clustering, etc.)
  • Technical understanding of data warehousing/data pipelining solutions and experience with tools like Airflow, dbt, and Snowflake
  • Experience managing business intelligence dashboarding solutions
  • Experience owning cross-functional data projects from end-to-end
  • Experience operating analytics for a two-sided marketplace and a global brand
  • Love collaborating together with a tight-knit team

 

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.

The base pay range for this position is $127,000 - 170,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

  • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
  • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
  • The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. 

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

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