Testing Manager

Location: This is a 100% remote role open to those who reside in the EMEA region. Due to our compensation strategy, we are not considering applicants from high-cost-of-living locations such as Singapore, Benelux, DACH, France, Nordics, and the UK.

About the job

Testlio is a leading quality management company. Its unique, AI-powered approach combines humans and machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. With 800+ payment methods. The company is 100% remote, with people in 150+ countries. It is female-founded; approximately 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, Uber, Wayfair, and many more. Collectively, they have awarded us an industry-leading 4.7 G2 rating. To learn more, visit www.testlio.com.

With a growing client base, we are hiring a Testing Manager to be part of our Testing Team and play an integral role in our clients’ journey with Testlio. A Testing Manager is responsible for the success of our testing delivery, taking care of the important activities of clients’ testing projects, including test scope planning, test run management, and results reporting. You will work closely with clients, the Testers, Test Leads, other Testing Managers, Testing Delivery, and our Engagement Managers to ensure that testing is executed with the Testlio stamp of quality. 

Why will you love this job?

• Channel your passion for software testing and be integral in helping our clients build amazing app experiences for users and for some of the most exciting companies in the world. 
• You get to manage Testing for multiple hot-trend mobile and web applications from different industry verticals (Healthcare, E-commerce, Retail, Finance, Media, etc.) 
• Be the trusted go-to testing expert for your clients.
• Chance to work in a fast-paced environment with a thriving business model, an experienced leadership team, and a top-tier client roster.
• Collaborate with strongly motivated and experienced co-workers from diverse backgrounds and locations.
• Opportunity to work flexibly in a distributed by-design company, be a part of our global culture, and contribute to the TestLion Pride.

Why will you love being a part of Testlio?

• A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s u=six values every day. 
• Freedom to roam: Testlio is a global company that embraces flexibility while setting standards to help you succeed in a remote environment by having clear expectations for working hours and communication. We honor national holidays in your home nation and provide a generous number of days off, including personal wellness days. You can do all this while creating opportunities for Testlio's freelance network and supporting social impact programs like Ignite.
• Winning business: Testlio is growing, profitable, and cash-strong. We are leading our industry with exceptional clients who provide us with a high NPS score and a 4.7 rating on G2. Our business model is global, enterprise, and subscription-based, with 85%+ of our revenue recurring. Several of our largest clients have been with us for 7+ years and many spend $500K+/year with Testlio.
• Great culture: Testlio is female-founded, and 46% of the population is women. Our purpose, vision, and values help drive positive mindsets and behaviors—people like working with each other and love the company's global scale. We move fast and empower people on the frontlines to make decisions and own initiatives. We do all this in our 100% fully remote and distributed team.
• Investment in you: As a fully remote, global company, we offer benefits that support your well-being and growth, wherever you are. Enjoy flexible time off (including local holidays, sick leave, and personal days), up to $300/year in learning reimbursement (for courses on Udemy, LinkedIn Learning, and more), and stock options that start vesting after one year.

What would your day look like?

• Working with multiple clients and working closely with relevant client-side stakeholders to align and execute successful testing strategies, ensuring tight process integration and exceptional results.
• Ensuring the quality of a Test Run by following recommended approaches established within Testlio, as well as accounting for client-side expectations.
• Defining the testing strategy for a single Run as well as for the project as a whole for the foreseeable future.
• Leading and coordinating Test Runs – identifying relevant scope, estimating needed work task efforts, verifying the testing environment, preparing relevant test plans/mindmaps/materials/guides and tools, building a team from our network of Test Leads and Testers following the unique criteria for the project, triaging reported issues, supporting testers, providing feedback and compiling meaningful end reports.
• Raising project and team-related risks, problems, and questions to the relevant stakeholders and taking the initiative to solve them.
• Reviewing and providing feedback to test plans and tests created by other testing managers.
• Identifying and solving technical challenges related to testing, such as simulating geographical location, using network traffic monitoring tools, and so forth.
• Proactively defining priorities based on the work backlog.
• Understanding and working within the boundaries of the project’s success and financial metrics, such as margin, target utilization, NPS, and more.
• Monitoring the project’s quality KPIs and taking appropriate actions to improve them.
• Get involved with business areas our Testing Managers are currently working on: B2B, Software, Commercial, Media, Health & Wellness, Financial, and more.

What do you need to succeed?

Technical skills

• 3+ years of hands-on software testing experience.
• Passion, curiosity, and focused interest in the field of software testing.
• Good comprehension of test automation principles and strategies of its application, together with manual testing, and excellent knowledge of software testing methodologies and procedures.
• Experience with Android and/or iOS native mobile test development
• Being analytical and detail-oriented with an ability to give constructive feedback to testers.
• Experience in collaborating with multiple client-side stakeholders.
• Fast learner, continuously improving knowledge in the testing and software development domain.
• Working well under pressure and in an environment of constant change.

Human skills

• Someone who likes to have flexibility in their work hours and wants to work remotely. 
• Excellent communication skills in English, both verbal and written, and strong presentation skills, as the role entails talking with clients. 
• Strong time management, problem-solving, task delegation, and prioritization capabilities.
• Good team player, socially open-minded, empathetic, and considerate of cultural differences.
• Previous experience in Project Management will be a bonus.

What is the Candidate Consideration Process?

We do our best to bring on individuals who will be excited about their role and who have the potential for a great future with Testlio. Since we are 100% remote, we give you a chance to meet with multiple people throughout the organization to give you an idea of who you would be working with and what the role expectations will be. Our interview process can take about 3 to 4 weeks to complete and includes: 

• Application review
• Recruiter interview
• Multi-part technical and TestGorilla assessment
• Hiring Manager Interview & Tech Skills Demonstration
• References
• ~3 team and stakeholder interviews
• Offer and Background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded, and 46% of our team members identify as women. See the DEI section of our website for more information.