Job Application for Database Engineer (DBA)

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Company Overview:

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.

Our Members have over 16 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. 

Position Overview:

We are seeking a skilled and detail-oriented Database Administrator to join our team, responsible for the installation, maintenance, tuning, and support of enterprise databases. This role involves managing database performance, ensuring data integrity, and supporting internal systems critical to operations, including software distribution and patching processes. The ideal candidate will have hands-on experience with SQL, Progress OpenEdge, Linux, and scripting languages, and will collaborate closely with cross-functional teams to troubleshoot issues, optimize queries, and maintain secure, high-performing database environments. Strong communication skills and a commitment to continuous improvement and shared values are essential.

Primary Responsibilities:

Provide installation, backup, restoring, tuning, technical support repair, and restoring corrupt databases, as needed.
Perform maintenance routines such as rebuilding/repairing indexes, rebuilding stats, dump/loads, and database scans.
Work with either external or internal personnel to troubleshoot database issues.
Develop SQL and tune application SQL as required.
Design/develop/maintain internal systems required for NISC operations including Software Distribution and the patching process.
Work closely with the Quality Engineering department to configure test environments.
Download and apply the latest vendor Security patches.
Develop application tools for database support, build tools, application groups, software delivery, etc.
Design, develop and maintain database schemas and database objects including stored procedures, triggers, and views; as well as deployment pipelines.
Perform database monitoring and performance tuning.
Create documentation and provide guidance to other areas of the business.
Work with other internal teams to ensure critical data projects are completed.
Communicate, both written and verbally, with management, key users, and external vendors.
Build and maintain key relationships with other teams and internal departments. Examples: InfoSec, Tech Support, and other external partners.
Troubleshoot issues to find root cause and participate in corrective/preventive action measures to remediate issues.
Create and maintain a culture of engagement and one that is conducive of NISC’s Statement of Shared Values.
Commitment to NISC’s Statement of Shared Values.

Desired Experience and Skills:

3-5 years of experience working in database related position with SQL and coding.
Experience in query optimization & performance tuning using OpenEdge tools.
Experience with Progress OE11 or greater.
- Experience with Postgres and/or Oracle is a plus.
Experience with Linux OS.
3+ years’ experience with shell scripting (bash/python/PowerShell/etc.).
Comprehensive experience in complete ETL cycle including data analysis, database design, data mapping and conversion and data loading would be a plus.
Strong verbal and written communication skills.
Ability to demonstrate composure and think analytically in high pressure situations.

Work Schedule:  

Hybrid from one of our office locations: 
- Cedar Rapids, IA
- Lake Saint Louis, MO
- Mandan, ND 
Hybrid Schedule: Minimum of working 3 day per week out of an office location and ability to work up to all 5 days a week from an office location.
Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose

NISC’s Shared Values & Competencies:

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.

Integrity – We are committed to doing the right thing – always.
Relationships – We are committed to building and preserving lasting relationships.
Innovation – We promote the spirit of creativity and champion new ideas.
Teamwork – We exemplify the cooperative spirit by working together.
Empowerment – We believe individuals have the power to make a difference.
Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

Benefits:

Medical, Dental and Vision Insurance.
Health Savings Account (HSA) with $100 monthly contributions from NISC.
- Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
Dependent Care Flexible Spending Account (FSA) thru Paylocity.
Fully covered life insurance up to x3 annual base salary.
Fully covered short- and long-term disability.
401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
PTO accrual levels dependent on years of service, 120 Life Leave Event hours, and 9 paid holidays.
$2,500 Interest-FREE technology loan program.
$25,000 employee educational assistance program.
Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
Employee Assistance Program; assisting employees and dependents with virtually any life event
Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.

Education Preferred:

Bachelor’s degree in Computer Science, Information Technology, or similar discipline, preferred.
Certification in Database Administration, along with relevant experience in lieu of 4-year degree.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

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Database Engineer (DBA) - Progress

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