Demand Support Specialist

Legal Assistant – Demands Support 

(Full-Time, On-Site, M-F) 

  

About The Advocates 

The Advocates Injury Attorneys have been providing legal services in the personal injury field for over 25 years. We have been featured twice in The Inc. 5000 Fastest-Growing Companies and now operate in 11 states throughout the West and Midwest. We believe everyone deserves an advocate, and our aim is to provide personalized, high-quality care for every client. 

We’re not just legal experts; we’re life changers. Our mission transcends mere settlements and financial gains. We’re fueled by something deeper—a soulful commitment to uplift the lives of those we meet, whether they’re our cherished clients, dedicated coworkers, or anyone who crosses our path. 

  

Why Choose the Advocates? 

Advocacy for All: We believe everyone deserves an advocate. Our mission is to provide personalized, high-quality care for every client. 

Employee Happiness Matters: At The Advocates, we genuinely care about our employees. We set big goals and celebrate together when we achieve them. 

Rewards and Recognition: Enjoy quarterly bonuses and participate in our peer recognition programs. 

Compensation: $20.50 an hour 

  

What You’ll Do 

As a Demand Support Specialist in our Demands department, we have the opportunity to assist attorneys by writing compelling and empathetic demands that summarize the client’s medical treatment, pain, and suffering. You will then send the settlement demand to the insurance company and follow up to ensure it’s received.  

What to Expect 

• Office Environment: You'll work onsite in our Murray, Utah location, with the potential for a hybrid schedule. 

• Team Collaboration: You’ll work closely with attorneys and other colleagues across departments. Effective communication and collaboration are essential. 

• High-Volume Task Management: You'll oversee multiple cases simultaneously, requiring excellent organizational skills to prioritize tasks, and maintain quality. 

• Time Management: You'll efficiently allocate time to each task by balancing urgency with thoroughness. 

• Client Advocacy: You'll demonstrate care and detail in handling client information and telling their story in a demand.  

• Metrics Goals: Monthly performance metrics guide your progress. Meeting targets reflects your impact on client satisfaction and team success. 

  

What You’ll Need 

• Professional Writing Skills: Requires strong writing skills.

• Communication Skills: Communicating effectively with clients, attorneys, and team members is essential. 

• Organizational Skills: Proficiency in using computer systems and task flows to manage and track tasks. 

• Empathy: Ability to understand and share feelings of others, particularly when dealing with clients’ cases. 

• Attention to Detail: Requires attention to detail when completing all work tasks. 

  

Benefits: 

• Medical Insurance Coverage: 100% medical coverage under our HAS plans, plus contribute toward dependent coverage. 

• Charitable Time Off: Give back; make a difference. 

• Family First: Paid parental leave because life’s greatest case is family. 

• Dental and Vision Insurance: Dental and Vision insurance options are available. 

• 401k Plan: Employees can participate in our 401k retirement savings plan.