Back to jobs
New

Senior Manager, Marketing Technology & Relationship Intelligence

Boston, Massachusetts, United States

The Brattle Group, a privately held, global economic consulting firm, is looking for a Senior Manager, Marketing Technology & Relationship Intelligence to join our Boston or New York office.

The Senior Manager, Marketing Technology & Relationship Intelligence, serves as the strategic and operational lead for Brattle’s marketing technology ecosystem and leads the firm’s client intelligence capabilities. This role combines technical expertise, strategic vision, and business acumen to drive effective use, governance, and optimization of marketing platforms and client data across the firm. It will focus on building a unified view of client relationships and improving access to actionable insights to support the firm’s business development (BD) goals.

The ideal candidate is a hands-on platform leader and strategic thinker who collaborates across the firm to improve client engagement, operational efficiency, and data-driven decision-making, including enabling teams to understand “who knows whom,” track client interactions, and make more informed BD decisions.

Some of the day-to-day responsibilities of this role include:

  • Lead Brattle’s marketing technology ecosystem, including CRM (InterAction), ERM, website CMS (WordPress), email marketing (Vuture), and event management (Cvent), ensuring alignment with marketing and business development objectives.
  • Oversee the integration of CRM/ERM with other critical systems (financial data, experience management) to enable seamless access to client intelligence, including relationship networks, client activity, and engagement history.
  • Oversee the day-to-day work of the CRM Specialist and cross-functional contributors, while supporting their ongoing development.
  • Lead the evaluation and implementation of AI solutions to enhance workflows, improve efficiency, and advance marketing capabilities across the firm, including improving access to data across systems.
  • Drive the selection, implementation, integration, and continuous enhancement of marketing platforms and tools to support evolving business needs.
  • Establish and oversee data governance, quality standards, and privacy compliance (GDPR, CCPA), ensuring data integrity, consistency, and security across all systems, with a focus on maintaining accurate and usable client data.
  • Serve as a subject matter expert and strategic advisor, promoting best practices, standardizing workflows, and maximizing the value and ROI of marketing technology investments, including evaluating opportunities to streamline the technology stack.
  • Lead user enablement and adoption efforts through training, documentation, and stakeholder engagement across the firm.
  • Monitor emerging marketing technology trends and innovations, including AI-driven capabilities, to enhance firmwide marketing performance.
  • Lead CRM/ERM strategy and oversee day-to-day platform operations, including system administration, configuration, governance, and relationship mapping as a core capability.
  • Oversee the day-to-day management and performance of Brattle.com, ensuring alignment with brand standards and business priorities.
  • Partner with internal stakeholders and external developers to deliver website enhancements, technical updates, and roadmap initiatives.
  • Oversee the email marketing automation platform (Vuture), ensuring effective campaign execution and integration within the broader marketing technology ecosystem.

 

THE CANDIDATE

  • Bachelor's degree in Business, Marketing, Information Systems, Data Management, or a related field. Master’s degree preferred.
  • Relevant certifications or training in CRM administration, data governance, marketing technology, business intelligence, or database management preferred.
  • 8+ years of experience managing marketing technology platforms, with demonstrated expertise in CRM, ERM, marketing automation, CMS, and analytics systems, within a professional services or consulting environment is strongly preferred.
  • Experience building or leveraging client/relationship intelligence systems to support business development, including improving visibility into client relationships.
  • Experience managing and developing team members, including setting priorities, providing feedback, and supporting professional growth.
  • Demonstrated ability to translate data into actionable insights for BD teams and senior stakeholders.
  • Familiarity with pipeline management and opportunity tracking approaches in professional services environments.
  • Strong understanding of data management, integration, and governance best practices.
  • Experience evaluating and implementing AI-driven marketing tools and automation platforms to improve efficiency and performance.
  • Proven ability to lead platform implementation projects from concept to execution.
  • Excellent communication, project management, and stakeholder engagement skills.
  • Familiarity with digital marketing metrics, campaign tracking, and performance analytics.
  • Demonstrated ability to train and mentor non-technical users on complex systems.
  • Expert-level InterAction or other CRM experience, strong WordPress administration skills, experience with Vuture, Cvent, and implementing AI-enabled business process as well as demonstrated success leading technology adoption and data governance initiatives

 

Brattle offers a competitive benefits package, base salary, and bonus program for eligible roles based on individual and firm performance. The anticipated base gross salary range for this position in Boston is $157,000 - $175,000 annually.  Actual salary will depend on a variety of factors, including experience and training.

 

This position is not eligible for immigration sponsorship.

 

EQUAL OPPORTUNITY

The Brattle Group is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity and expression, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), genetic information, sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, drug or alcohol abuse or alcoholism, or any other characteristic protected under applicable law.

 

We encourage all applicants to click here to review our full Equal Employer Opportunity Statement.

 

THE EMPLOYER

The Brattle Group answers complex economic, finance, and regulatory questions for corporations, law firms, and governments around the world. We are distinguished by the clarity of our insights and the credibility of our experts, which include leading international academics and industry specialists. Brattle has 500 talented professionals across North America, Europe, and Asia-Pacific. For more information, please visit brattle.com​.​​​​​

 

Create a Job Alert

Interested in building your career at The Brattle Group? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...

We ask this question to ensure we stay compliant with local data privacy laws.

Select...
Any personal data collected by Brattle when using Brattle's Careers Page will be processed in accordance with Brattle's Recruitment Privacy Notice linked below. By checking “I agree”, you acknowledge and agree you have read and agree to the terms of Brattle’s Recruitment Privacy Notice. If you do not agree to Brattle's Recruitment Privacy Notice, please do not use Brattle's Careers Page. *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Brattle Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.