Customer Care Specialist (French Market)

The data controller for the processing of your personal data is La Fourchette SAS (hereinafter, “TheFork”), with registered office at 70, Rue Saint-Lazare, 75009 Paris, France. TheFork collects your personal data for the purposes of managing TheFork’s recruitment-related activities as well as for organizational planning purposes globally. Consequently, TheFork may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. The legal basis for the processing of your personal data is the application of pre-contractual measures at the request of the interested party as established by art. 6.1b) of GDPR. If you join TheFork, the personal data collected will become part of your employment record. If your application is unsuccessful, your personal data will be added to our candidate database and can be retained and used to consider you for opportunities at TheFork and its affiliates other than the one(s) for which you apply. If you do not wish for us to do this, please contact us here. In all cases, TheFork will retain your personal data for the period necessary to fulfil the purposes outlined in this Application consent Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods are: (i) the duration of the application process; (ii) the period of time that we have an ongoing relationship with you; (iii) as required by a legal obligation to which we are subject; and (iv) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).
TheFork does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, TheFork has international sites and TheFork uses resources located throughout the world. TheFork may from time to time also use third parties to act on TheFork’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within TheFork group of companies as well as to third parties acting on TheFork’s behalf, including also transfers to servers and databases outside the country where you provided TheFork with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of TheFork, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.
If you would like to request to review, correct, update, suppress, restrict or delete your personal information, object to the processing of your personal information, or if you would like to request to receive an electronic copy of your personal (to the extent this right to data portability is provided to you by applicable law), you may contact us here. Should you consider that TheFork has not processed your personal data in accordance with applicable law, you can lodge a complaint with the relevant supervisory authority.