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Senior Business Data Analyst

Paris, France

Join our Movement and Champion Restaurant Culture! 💚

 

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. 

 

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: 

  • 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
  • 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
  • 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

 

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.  

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

 

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

 

What you will do: 

 

We are seeking a highly skilled Senior Business Analyst who excels not only in technical expertise but also in understanding complex business needs, drawing insights from data, and translating them into actionable strategies. 

You will join our Business Analytics team, which has 3 missions:

  1. Valuable Business Insights: We dive deep into our data to uncover patterns and trends in our restaurants, diners, products and business performances, and we aim to give actionable insights to drive strategic initiatives and enhance customer experiences.
  2. Comprehensive Data and Business Intelligence Platform: We're building and maintaining a robust platform that is supporting both business intelligence and product analytics. This means making sure everyone has access to accurate and timely information through easy-to-use dashboards, reports, and analytics tools.
  3. Central Expertise and Business Partnership: As the central team of data experts, we engage with business teams to understand their needs, provide them with frameworks to become more autonomous, and support their efforts to achieve business goals. Our expertise ensures that complex data topics are managed effectively, driving meaningful business results.

 

In this role, you will drive data-informed decision-making and performance management by monitoring essential business metrics. Your responsibilities include delivering regular business performance insights to leadership, conducting in-depth ad-hoc analyses, and contributing to the development of high-quality analytics tools, such as models and dashboards. You’ll provide timely, actionable analysis of key business questions and offer proactive recommendations to enhance service quality, growth, and profitability across the organization.

The role involves a range of impactful projects, including creating data-driven tools for revenue optimization, supporting marketing initiatives through media spend analysis and loyalty program refinement. Additionally, you’ll collaborate with the Data Science team to enhance features like the app’s ranking system to boost customer engagement.

Who you are:

Hard Skills:

  • Analytical Expertise: Excellent analytical skills with proficiency in key techniques like A/B testing, cohort analysis, and PVM decomposition.
  • Complex Problem Modeling: Ability to model complex problems, derive insights from large datasets, and summarize findings in a clear and actionable format.
  • Data Handling & Transformation: Proficiency in SQL (mandatory) for efficient data handling and transformation; familiarity with Python is a plus.
  • Data Modeling & Visualization: Familiar with data modeling concepts (e.g., star schema) and visualization tools like Tableau, PowerBI, and Looker to create impactful data stories.
  • Programming Proficiency: Knowledge of programming languages (SQL, Python) and data visualization tools enables efficient data manipulation and presentation.

Soft Skills:

  • Autonomous & Proactive: Capable of working independently, taking initiative, and being accountable for outcomes.
  • Excellence-Driven: Committed to high standards, continuously seeking improvement and best practices.
  • Adaptable & Fast-Paced: Thrives in dynamic environments, adept at managing multiple priorities with various stakeholders.
  • Rapid Onboarding: Quick to grasp complex topics and tools, adapting smoothly to new challenges.
  • Innovative & Improvement-Oriented: Actively questions the status quo, seeking ways to optimize processes rather than just executing tasks.

Qualifications:

  • Education: Master’s degree in Computer Science, Engineering, Business, or a related field.
  • Experience: 6-8 years in business intelligence or data engineering, with a strong track record of leading data-driven initiatives

 

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary, bonus and equity (yes, equity!) 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

 

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

 

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.


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The data controller for the processing of your personal data is La Fourchette SAS (hereinafter, “TheFork”), with registered office at 70, Rue Saint-Lazare, 75009 Paris, France. TheFork collects your personal data for the purposes of managing TheFork’s recruitment-related activities as well as for organizational planning purposes globally. Consequently, TheFork may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. The legal basis for the processing of your personal data is the application of pre-contractual measures at the request of the interested party as established by art. 6.1b) of GDPR. If you join TheFork, the personal data collected will become part of your employment record. If your application is unsuccessful, your personal data will be added to our candidate database and can be retained and used to consider you for opportunities at TheFork and its affiliates other than the one(s) for which you apply. If you do not wish for us to do this, please contact us here. In all cases, TheFork will retain your personal data for the period necessary to fulfil the purposes outlined in this Application consent Policy unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods are: (i) the duration of the application process; (ii) the period of time that we have an ongoing relationship with you; (iii) as required by a legal obligation to which we are subject; and (iv) as advisable in light of our legal position (such as in regard of applicable statutes of limitations, litigation, or regulatory investigations).

TheFork does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, TheFork has international sites and TheFork uses resources located throughout the world. TheFork may from time to time also use third parties to act on TheFork’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within TheFork group of companies as well as to third parties acting on TheFork’s behalf, including also transfers to servers and databases outside the country where you provided TheFork with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of TheFork, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.

If you would like to request to review, correct, update, suppress, restrict or delete your personal information, object to the processing of your personal information, or if you would like to request to receive an electronic copy of your personal (to the extent this right to data portability is provided to you by applicable law), you may contact us here. Should you consider that TheFork has not processed your personal data in accordance with applicable law, you can lodge a complaint with the relevant supervisory authority.