Back to jobs

B2B Partnerships Operations Manager

Barcelona

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do: 

TheFork works with a wide range of partners to expand its value proposition and address key restaurant needs. These partnerships cover several areas, including technology (an AI-powered bot that manages restaurant phone bookings), marketing and visibility (solutions enabling restaurants to manage their Google and Meta campaigns), as well as payments and financing (solutions providing access to payment services and business loans), among others.

As Partnerships Operations Manager, you will own partnership operations and drive their strategic expansion to maximize business impact for TheFork. The role combines three core dimensions:

 

Existing partnership management 

  • Own day-to-day partnership management and internal coordination
  • Grow existing partnerships and scale operations
  • Monitor performance

 

Partnership expansion

  • Identify and assess new partnership opportunities
  • Source and onboard new partners
  • Structure commercial deals and manage contract negotiations

 

Project management

  • Lead key partnership-related initiatives aligned with TheFork’s strategy
  • Define project scope, milestones and timelines, and ensure timely execution
  • Coordinate cross-functional stakeholders (Sales, Ops, Product, Tech, Legal, Finance, etc.) to drive alignment and impact



You Must Meet These Critical Qualifications

 

  • Proven ability to negotiate and structure commercial partnerships, ideally through experience in procurement, strategic sourcing, business development, or partner/vendor management
  • Strong experience leading cross-functional initiatives, from scoping and planning to execution and rollout
  • Excellent stakeholder management and communication skills
  • Hands-on, execution-focused mindset with strong ownership
  • Fluency in English and Italian 
  • 3-5 years of professional experience in a similar role or sector



You Can Impress With These Additions

 

  • Fluency in French and/or Spanish
  • Experience in a tech / marketplace environment
  • Curious, growth-oriented mindset with a strong desire to learn and evolve alongside the business
  • Genuine interest in the food and restaurant industry



What we offer you:

 

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance

🏥 Health insurance fully covered by the company

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events

 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

 

#LI-FF1

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Tripadvisor collects your personal data for the purposes of managing Tripadvisor’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Tripadvisor may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. If you join Tripadvisor, the personal data collected will become part of your employment record. In all cases, Tripadvisor will retain your information for a period after your application. Tripadvisor retains this information for various reasons, including in case Tripadvisor faces a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs and also to help us better understand, analyze and improve our recruitment processes.Tripadvisor does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Tripadvisor has international sites and Tripadvisor uses resources located throughout the world. Tripadvisor may from time to time also use third parties to act on Tripadvisor’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Tripadvisor group of companies as well as to third parties acting on Tripadvisor’s behalf, including also transfers to servers and databases outside the country where you provided Tripadvisor with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Tripadvisor, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.