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Sr. Analyst, Member Insights (Custom Research)

Arlington, VA

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.  

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

Position Summary:

The Sr. Analyst, Member Insights is a key member of THMA's Custom Research team that supports custom research projects, content development, and other member-facing initiatives related to supporting industry member executives. Sr. Analysts conduct primary and secondary research to support analytical and strategic briefs for C-suite executives of major healthcare organizations. Sr. Analysts will assist in the execution of a variety of qualitative and quantitative research contracts and projects, as well as present their findings. This individual will assist at each stage of the research process, ultimately synthesizing key takeaways derived from these member interactions into digestible, must-read content for our members, while also helping to create larger-scale research deliverables, including webinars and in-depth reports.  

Primary Job Duties:

  • Document findings from primary and secondary research 
  • Support analysis of findings from qualitative data collected from interviews, site visits, literature reviews etc.
  • Conduct interviews with executives from health systems and industry organizations
  • Build qualitative and quantitative survey instruments and other data collection methodologies
  • Synthesize, write, and present captivating research-based content (e.g., written deliverables and presentations) for member organizations and internal teams
  • Collect, input, and analyze health services & health policy data
  • Generate graphs and figures for analytic reports and research briefs
  • Provide input to senior leadership on opportunities for improving value delivery to member organizations
  • Cultivate and maintain relationships with Academy members and other client stakeholders 
  • Other projects and duties as assigned

Minimum Qualifications:

  • Bachelor’s degree required
  • 4+ years of experience in a research setting, or a graduate degree in healthcare administration, health policy, business, or related field
  • Previous research experience in the healthcare industry
  • Project management experience, including efficient planning, organizing, and managing multiple projects simultaneously with limited supervision or direction
  • Experience in client support and service delivery
  • Proficiency with Excel and PowerPoint
  • Strong writing skills and experience writing reports
  • Strong analytic skills, including the ability to think critically, creatively, and problem solve
  • Experience conducting qualitative primary and secondary research

Interpersonal Skills & Attributes:

  • Ability to work independently and as a team member
  • Strong communication skills and the ability to communicate persuasively with senior executives
  • Comfort with quick turnarounds and deadlines
  • Highly adaptable to change
  • Customer service-focused
  • Time management focused
  • Strong organizational skills and attention to detail
  • Collaborative
  • Creative & strategic mindset

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.

Benefits and Compensation:

THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.

Salary Range

$84,000 - $90,000 USD

Notice of Equal Opportunity Employment:

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

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