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Associate, Business Development
Position Summary:
Associates on our Member Development (Sales) teamwork to source new business opportunities and leads for further development by sales executives. Associates play a key role in working to support the entire sales process from prospecting to deal closing. The ideal candidate is highly goal-oriented and has aspirations of a career in sales in a fast-paced environment.
Primary Job Duties:
Monitor industry trends to tailor marketing and member development efforts
Assist senior Member Development team members with relationship-building efforts
Schedule member relationship development appointments with prospective members
Prepare background institution and market research in preparation for member development visits
Prepare and ensure delivery of follow-up materials
Facilitate finalizing membership agreements
Maintain CRM data to capture a 360-degree view of prospects and outreach (key contacts, relationships, outreach history, etc.)
Assist with internal coordination amongst departments (Events team, Ed Services, Research)
Assist in the development of proposal decks for campaigns
Work with the Marketing team to generate warm leads
Listen in on member calls and provide necessary follow-up materials
Minimum Qualifications:
Bachelor’s Degree from an accredited college/university
1+ years experience in sales or customer-focused role
Interest in the Healthcare Industry
Ability to come into the office 3 days a week (hybrid opening)
Interpersonal Skills & Attributes:
Customer-focused
Ability to influence others at senior levels
A team approach to working with others
Ability to perform a variety of duties within any work-day
Organizational skills from planning to execution of tasks and projects
Attention to detail
Ability to work independently and as a team member
Self-directed and resourceful
Excellent communication and interpersonal skills both internally and externally as well as by phone and via email
Experience developing personal organization tactics to meet business goals
Experience finding multiple solutions to a complex problem
Proven experience managing multiple competing priorities
Knowledge of and interest in healthcare subject matter
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision and distance vision.
Total Rewards and Compliance Manager
Position Summary:
Reporting to the Chief People Officer the Total Rewards & Compliance Manager drives employee benefits, compensation analysis, and regulatory compliance. This role ensures the organization maintains compliance with federal, multi-state, and local labor law and regulations, and will design policies and implement best practices that drive compliance initiatives within our benefit offerings. The ideal candidate has a passion for risk management, compliance, and a willingness to serve as an educational partner to the organization. In addition to benefits, compensation and compliance work, the Generalist may from time to time be tapped to assist with other HR work such as performance management, employment investigations, new hire onboarding, and employee offboarding.
Primary Job Duties:
Benefits:
Manage the firm’s self-funded health insurance plan including reporting relevant KPIs and making recommendations to plan changes.
Lead the company’s annual open enrollment process.
Evaluate and recommend additional benefit offerings, or update current offerings to ensure the company stays market competitive in partnership with our brokers.
Drive education and utilization of company benefit programs including medical, dental, vision, life insurance, STD, LTD, spending accounts, COBRA and other offerings.
Manage all benefit compliance activities including filing 5500s, discrimination testing, 401k audit, and required annual filings.
Oversee leave of absence and job accommodation processes ensuring compliance with state and federal regulations.
Lead Medical Claims and Investment committees with relevant stakeholders.
Leverage Paylocity & Employee Navigator to configure changes, rate updates, etc. and coordinate with the Payroll team to ensure accurate earnings and deductions are recorded each pay period .
Compensation:
Support the development, implementation, and maintenance of compensation structures, salary bands, and job classifications.
Conduct market analysis to ensure internal equity and external competitiveness.
Assist in annual compensation reviews, merit increase, and incentive programs.
Advise managers on pay decisions and policy interpretation.
Compliance:
Drive key compliance initiatives with regard to new state entry, local, state, and federal requirements, including, leave laws, paid sick time, and auditing and compliance of the company’s benefit programs (FMLA, ADA, ACA, COBRA, ERISA, EEO, etc.).
Partner with CPO, CFO, and Controller to regularly review, update, and drive the execution of the company’s policies and compliance programs.
Serve as trusted partner to the organization to increase awareness, educate, and drive processes that reduce compliance risk.
Support internal audits and coordinate with external auditors or consultants as needed.
Update and maintain employee handbook and HR policies to reflect regulatory changes and train staff.
Option for other HR Generalist work as interested/skilled:
Assist with employee life cycle processes such as new hire onboarding, team member offboarding and performance management.
Support the Chief People Officer with employee relations and investigations when necessary.
Minimum Qualifications:
5+ years in an HR and/or benefits compliance oriented role
S/PHR or SHRM-S/CP preferred, but not required
In-depth knowledge of of HR laws and regulations (FLSA, FMLA, ADA, HIPAA, etc.)
HRIS experience required – Paylocity preferred
Experience in an organization with employees in California is a plus
Interpersonal Skills & Attributes:
Able to tolerate ambiguity and a fast-paced environment
Proven ability to handle sensitive and confidential information with discretion.
Ability to influence others at senior levels
Team approach to working with others
Organizational skills from planning to execution of tasks and projects
Process oriented with the ability to drive a project to completion
Exceptional attention to detail & focus on accuracy
Ability to work independently and as a team member
Self-directed and resourceful
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day. Ability to lift over 15 pounds.
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