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Senior Specialist, Nursing Catalyst

Arlington, VA

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.  

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

Position Summary:

The Nursing Catalyst team is an exciting new program that serves the nursing enterprise, from Chief Nursing Officers to frontline nursing leaders. Through frontline innovation sprints, peer executive exchanges and strategic insights, Nursing Catalyst supports nursing innovation at every level. The Nurse Manager Labs program currently serves hundreds of frontline leaders annually through high-touch, cohort-based change leadership programming.

 

The Senior Specialist is a key member of the Nursing Catalyst team that serves as the main resource accountable for tracking and managing member value for the Nurse Manager Labs program by ensuring participation and key program outcomes. In addition to operational and program management responsibilities, the Senior Specialist owns day-to-day activities for one designated Labs cohort, with oversight from their manager, including content support, member engagement, and facilitated discussions.

 

Primary Job Duties:

  • Own day-to-day activities for one designated Labs cohort, with manager oversight, including tracking participant engagement, supporting content execution, and ensuring a high-quality member experience
  • Build and manage relationships with cohort participants, maintaining regular communication to drive engagement and program satisfaction
  • Present and facilitate discussions for cohort participants in both virtual and in-person settings, with guidance from Cohort Lead
  • Lead end-to-end logistics for virtual and in-person member events, from recruitment and registration through execution and follow-up
  • Build, track and centrally report key member engagement and program outcome KPIs to monitor cohort health
  • Manage program data and documentation, including surveys, alumni project database, nomination process, and member contact information in CRM (Salesforce)
  • Support development of presentations, curricular content, member communication campaigns, and program evolution
  • Manage Executive-in-Residence reimbursement process and tracking with finance 
  • Contribute to internal process improvements and provide input to leadership on opportunities to strengthen member value delivery
  • Other duties as assigned

 

Minimum Qualifications:

  • 2+ years of professional experience in a related field
  • Bachelor’s degree required
  • Interest in the Healthcare Industry
  • Proficiency in Excel and PowerPoint
  • Proficiency in Salesforce preferred

 

Interpersonal Skills & Attributes:

  • Facilitation and presentation skills; comfort leading discussions with small groups in virtual and in-person settings
  • Strong project management and organizational skills
  • High attention to detail
  • Strong analytic skills, including the ability to think critically, creatively, and problem-solve
  • Process oriented with the ability to drive a projects to completion
  • Self-directed and resourceful
  • Ability to work independently and as a team member, upward management skills
  • Ability to manage multiple competing priorities
  • Excellent written and verbal communication skills
  • Interest in healthcare subject matter
  • Ability to build and maintain relationships with external stakeholders and program participants

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, and the ability to work with screens or monitors for prolonged periods of time. This position is primarily a sedentary job where the team member will be seated for the majority of the day.

Benefits and Compensation:

THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.

Salary Range

$82,000 - $90,000 USD

Notice of Equal Opportunity Employment:

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

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