Job Application for Director of Sales at The Mather in Evanston

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The Mather Evanston is an award-winning luxury Life Plan Community recognized for its innovative approach to wellness, exceptional food and beverage program, and commitment to creating extraordinary resident experiences. Located on Chicago's North Shore, The Mather is redefining what it means to age well through industry-leading wellness initiatives, hospitality-inspired service, chef-driven dining, beautifully designed residences, and a culture that empowers older adults to live boldly, purposefully, and well. Residents enjoy an elevated lifestyle focused on whole-person wellness—supporting physical, intellectual, social, emotional, vocational, environmental, and spiritual well-being—within one of the most distinctive senior living communities in the country.We are seeking a seasoned and strategic Director of Sales to lead occupancy growth and sales performance for this highly sought-after community. This is an exciting and professionally rewarding opportunity for an accomplished senior living sales leader who thrives in a sophisticated, relationship-driven sales environment. Far from a transactional sales role, this position requires expertise in guiding prospective residents and their families through a significant lifestyle and financial decision while honoring the deeply personal nature of their journey. The successful candidate will bring a proven track record of sales leadership, a passion for helping older adults envision their next chapter, and the ability to navigate a complex consultative sales cycle with confidence and empathy. This leader will mentor and inspire a high-performing sales team, leverage CRM and data-driven strategies to achieve occupancy goals, collaborate closely with operations and marketing partners, and ensure every prospect experiences the exceptional hospitality, wellness-focused culture, and personalized service that define the Mather brand. For a senior living sales professional seeking both challenge and purpose, this is a unique opportunity to make a meaningful impact while contributing to the continued success of an award-winning luxury community.

This is a full-time, salaried, 100% on-site leadership position based at The Mather Evanston.

ESSENTIAL FUNCTIONS

Respond to assigned prospect inquiries in a timely and appropriate manner as defined in the sales training and goals, consistently delivering a 'Mather Experience' for each customer.
Generate personal sales productivity to meet sales, appointment and phone contact goals.
Lead sales team to achieve team accomplishment of productivity goals including sales goals, appointment and phone contacts.
Provide on-going training, communication and mentoring to the sales team to ensure each maintains a thorough and comprehensive knowledge of community sales process, home availability, services, policies, data base management and goals, resulting in appropriate personal and team utilization of CRM, approved sales policies and procedures, approved communication system and other programs as identified.
Oversee the application/approval and commencement process as a liaison between prospects/depositors/sales team and operations team members to ensure program adherence.
Ensure current, complete and accurate data is entered into the CRM system while using the program appropriately for individual sales.
Partner with the marketing team to create and measure effective on-site and outreach events.
Develop and manage sales budget to achieve target goals.
Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required:

Sales management experience.
Sales experience in a service-related industry.
Professional demeanor, ability to maintain a thorough and comprehensive knowledge of Mather sales process, services and policies; flexible, self-motivated.
Strong computer skills.

Preferred:

College degree or equivalent.
3+ years Senior Living or related experience.

The salary base wage range provided is a good faith estimate of what Mather reasonably expects to pay for this position at the time of the posting. The actual hourly rate offered will be determined based on a variety of factors, including but not limited to relevant skills, certifications, years of experience, geographic location, and current market conditions. At Mather, we are committed to being inclusive, resilient, bold, and impactful—and that includes offering a total rewards experience designed to support our team members. This position is eligible to participate in a Sales Incentive Plan with a target incentive range of $0-50K. Sales incentive opportunities are not guaranteed and are based on multiple factors, including individual performance, departmental outcomes, and overall company results. This position may also be eligible to participate in Mather’s benefit plan. Eligibility for benefits is dependent on employment status and hours worked per pay period. All benefits are subject to change without notice.

Salary Range

$100,000 - $110,000 USD

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
Convenient, subsidized parking (or public transportation for certain locations)
Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

Medical, dental, and vision plans
Paid Parental Leave
Adoption Assistance Reimbursement
Tuition reimbursement for continuing education
Extended illness benefits
Employee wellness programs
Short- and long-term disability insurance
Life insurance - free to all team members

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About The Mather:

The Mather is a Life Plan Community for those age 62 and better located in Evanston, Illinois, close to the charming downtown district and an abundance of public transportation. The Mather includes 240 independent living apartment homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, art studio, gardens, and more.

The Mather is located at 425 Davis Street in Evanston.

About Mather

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well^SM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work^®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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Locations include: The Mather in Evanston, Mather Place, The Mather Tysons, Mather HQ, Splendido, Mather Institute, Community Initiatives

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I certify that the statements made in this application are true and correct to the best of my knowledge. I understand that falsification or omission of pertinent information shall be sufficient cause for refusal of employment or dismissal, no matter when discovered. Permission is hereby granted to thoroughly investigate my work and personal history and verify all data given on this application, on related papers, and in interviews. I authorize all individuals, references, schools, and firms named herein, except my current employer if so noted, to provide any information requested about me; and I release them from all liability for potential damages in connection with providing this information.
I understand that this application is not a contract of employment and that, if hired, my employment will be on an at-will basis. I further understand that to be employed, I must be lawfully authorized to work in the United States, and I must provide documents that will establish this to Mather.
Mather is committed to a drug and alcohol-free workplace. I understand that any job offer is conditioned upon satisfactory completion of all required pre-employment screenings. I understand that completing this application does not obligate Mather to hire me.
Mather is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, physical or mental disability, or any other status protected by law. We also provide reasonable accommodations to qualified applicants and employees with disabilities. Any applicant who requires a reasonable accommodation of a disability in order to participate in the hiring process should notify Human Resources.

Director of Sales

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