Senior Events and Offsite Coordinator (Employee Engagement)

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the Employee Experience Team

At Thumbtack, we believe a thriving team is the foundation of a thriving business. As an award-winning virtual-first (not virtual-only) company, we’re intentional about helping people feel connected, cared for, and empowered no matter where they’re working from. That’s why our Employee Experience (EX) function isn’t just a nice-to-have, it’s a core part of how we operate. Embedded within the People org, our EX team is behind the moments that make work feel meaningful. We create in-person connection opportunities, build thoughtful recognition programs, and support holistic wellbeing in ways that truly matter to people, rather than just ticking a box.

About the role 

As a Senior Events & Offsite Coordinator, you’ll partner with our Sr. Events Manager to power the planning and flawless execution of employee gatherings for our distributed workforce, bringing Thumbtack’s events and gathering model to life.

As part of the Employee Experience org — and a small-but-mighty two-person team in the Philippines — you’ll drive the logistics behind events and offsites: from venue sourcing and vendor coordination to on-site support, food & beverage selection, programming guidance, and post-event wrap-ups, all while keeping partners and attendees informed along the way.

In this role, you’ll start by coordinating logistics and work streams across our events, and grow into owning small-to-midsize events end-to-end. You’ll also contribute to playbooks and templates, and support light strategy and senior-leadership alignment — including run-of-show standards and post-event insights.

We host a range of in-person events in the Philippines each year — from small team gatherings and functional offsites to larger leadership meetings and our flagship TT Connect program — which bring together all PH employees and senior US leaders for a week of learning and celebration. You’ll have a hand in all of them.

This role involves domestic travel in the Philippines about once a quarter, plus occasional evenings or weekends for major events.

What you’ll do

• End-to-end logistics: Coordinate event and offsite logistics for small, medium, and large‑scale gatherings, including venue sourcing/holds, contract routing, catering, A/V, travel, shipping, F&B, and day‑of schedules, incorporating inter-island travel nuances, seasonality, and permitting – as well as inclusion and accessibility – into recommendations and plans.
• Planning discipline & systems: Build clear planning artifacts (timelines, run‑of‑show, checklists, planning docs, registration) and keep stakeholders aligned on milestones and responsibilities and operating/maintaining core workflows/systems (Swoogo, Navan, Ironclad/Coupa) with strong data hygiene.
• Vendors, invoices & contracts: Manage and build rapport with key vendors; collect bids and negotiate within guardrails; evaluate new venues/vendors with budget-conscious proposals; review contracts; and ensure all contracts, POs, and invoices are processed accurately, on time, and in compliance (Ironclad familiarity a plus).
• Attendee comms & travel: Serve as the first point of contact for attendee inquiries (Slack, Jira, etc.) with a customer-first, problem-solving mindset. Manage travel and registration, draft and send event communications (invites, RSVPs, reminders, briefs, FAQs), produce simple post-event recaps, and leverage AI to standardize briefs, comms, and run-of-show variants.
• Onsite Operations: Be the calm, grounded (and organized!) presence when on-site supporting events, seamlessly managing setup, signage, registration, and troubleshooting in-the-moment needs with confidence and care.
• Crossfunctional Collaboration: Partner closely with teammates across Employee Experience, People Ops, Comms, and the Executive Admin team to proactively connect the dots and ensure alignment on timelines, roles, and responsibilities for seamless event execution.
• Measurement & improvement: Collect feedback and metrics; document learnings and help evolve repeatable templates and best practices.

In order to be successful, you must bring

• Relevant Experience: 3–5 years in events coordination, operations, or hospitality (corporate or agency experience is a plus, as is working for a fast-paced, US-based tech company).
• Organizational Excellence: Impeccable organization and attention to detail; comfortable juggling multiple timelines and priorities.
• Operational Rigor: You have a bias for action and getting things done, as well an ability to stay calm under pressure. You anticipate needs and solve issues before they escalate.
• Exceptional Communicator: Strong written and verbal communication; 
• Vendor, Events & Budget Fluency: Knowledge on event, vendor and budget basics: quotes, contract routing, POs/invoices, and cost tracking. You make disciplined cost-control decisions and provide clear, ROI-based tradeoff recommendations.
• Tools & AI Fluency: Proficiency with collaboration, PM, and event tools (Google Workspace, Swoogo, Navan, Coupa, Ironclad), and a material curiosity to adopt new tools that drive automation and efficiency, including AI. You actively use AI to speed research and drafting.
• Growth mindset: You are eager to learn, take on ownership, and contribute to playbooks, templates, and continuous improvement.

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com. 

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

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