Key Account Manager

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to take action against food waste. Currently, 40% of all food produced goes to waste. This has a massive impact on people and the planet. In fact, food waste is responsible for 10% of all greenhouse gas emissions!

You probably know us from our app, where we connect supermarkets, restaurants, suppliers, cafés, bakeries, hotels, and specialty stores with our users to rescue surplus food and drinks. Alongside our marketplace, we are developing new solutions such as home delivery, surprise bags in non-food categories, SaaS solutions for waste management, and we actively influence regulation to reduce food waste. Globally, we have already saved over 500 million meals—avoiding more than 1 billion tonnes of CO2 emissions. A huge impact!

We are a proud B Corp social impact organization, founded in 2015 in Denmark and currently active in 20 countries. We launched in Belgium in 2018, and our Belgian team now consists of over 30 "Waste Warriors". With more than 3 million app downloads and around 7,000 partners in Belgium, we are doing our part to achieve our goal: a world without food waste.

Your Mission

You will play a crucial role in the growth of Too Good To Go Belgium and in the fight against food waste. You will leverage your experience in the Foodservice industry and key account management to build the right relationships and develop new growth initiatives with our partners. We continuously work on increasing our relevance to partners through both our existing and new solutions.

You will report to the Key Account Foodservice Lead and be part of a wider team of Key Account Managers. You will be responsible for a portfolio of large and medium-sized partners, managing stakeholders from headquarters to the shop floor. You can't wait to optimize our collaborations by improving our partners' offerings, enhancing the in-store customer experience, and saving as much food as possible from going to waste. You gain energy from building strategic plans and executing them. Your mission: drive more impact!

Your Role

• Portfolio Ownership: You take full ownership of your client portfolio and strengthen partner relationships at both headquarters (C-level) and store level.

• Acquisition: You are responsible for the acquisition of potential new partners.

• Data-Driven Planning: You create data-driven annual plans and business cases, translating them into concrete actions to help partners grow and reduce waste.

• In-Store Presence: You proactively visit stores and understand shop floor challenges better than anyone. You translate these insights into strategic discussions at headquarters.

• KPI Management: You closely monitor progress against KPIs and adjust the strategy where necessary.

• Partner Support: You support our partners in working effectively with Too Good To Go and achieving their goals. This means you don't hesitate to pick up the phone, provide training, onboard new stores, and optimize processes.

• Best Practices: You share best practices with the team to continuously improve our way of working.

• Cross-Functional Collaboration: Together with our Marketing, Growth, and Sales teams, you set up campaigns to help stores rescue more food or to onboard new stores.

What You Bring

• You have a professional and proactive attitude, take accountability, and work independently.

• You are a fun, enthusiastic colleague we can build on and share a laugh with.

• You enjoy the diversity of calling partners, visiting locations, and leading negotiations at the executive level.

• You ask the right questions, are an active listener, and understand what our clients want in order to create win-win situations.

• You are analytical and enjoy diving into financial and sales data to shape your strategy.

• You have an entrepreneurial mindset, constantly spotting opportunities and getting excited about them.

• You see the big picture and always think a few steps ahead.

• You are a true go-getter who loves working toward goals and deadlines. You think "out of the box."

• You thrive in collaborative environments, both within your own team and cross-functionally.

• You are not afraid to give and receive constructive feedback. At TGTG, we believe in continuously challenging one another.

• You are eager to learn and have the drive and desire (goesting) to further develop your KAM skills in an international environment. Your capacity for self-reflection is a great asset for growing in this role and your future career within Too Good To Go.

• You have a strong interest in and affinity for the Foodservice industry, and you are an experienced KAM with a proven track record.

• It goes without saying that you are a proud ambassador of our brand, conveying our mission and vision with great passion and enthusiasm to your accounts.

• You communicate fluently and professionally in Dutch, French, and English, both with external partners and internal colleagues.

Our Values

• We win together

• We raise the bar

• We keep it simple

• We build a legacy

• We care

What We Offer You

• A 39-hour contract with a fast start date;

• The chance to combine your passion for sales with real social impact;

• A complete onboarding and growth path via our Sales Summit program—a learning journey designed to step-by-step develop you into a complete sales professional.

Flexibility

• 6 extra ADV days (compensatory leave for the 39-hour contract) on top of the 20 statutory holidays.

• Days off on Christmas Eve and New Year's Eve (unless they fall on a weekend).

• Additional leave for important life events.

• Too Good To Go tops up your health insurance allowance for parental leave, ensuring you retain 100% of your gross salary. Additionally, you get 6 extra weeks of paid parental leave.

• Option for an extra week of unpaid leave.

• Hybrid working: work from the office, home, or even abroad.

• Hospitalization and supplementary insurance (incl. dental care) via Alan (reimbursed up to €1,000).

Fun Guaranteed

• Regular team outings and social gatherings.

• Coffee, snacks, and fully equipped kitchens.

• Free Surprise Bags to discover our community.

• Paid volunteer days through our Shareback program.

• Employee Resource Groups such as Women in the Workplace, P.R.I.D.E., People of Colour, and Functionally Diverse Employees.

Local Benefits

• A vibrant, central office in the heart of Brussels 😎.

• Bicycle and public transport allowance covered by Too Good To Go.

• Reimbursement for professional travel.

• €55 net per month allowance for Wi-Fi and working from home.

• Company phone + subscription and a MacBook for work.

• Meal vouchers (€8/day) and eco-vouchers (€250/year).

• Double holiday allowance and a 13th month in accordance with Belgian labor law.

• Flexible Income Plan (Cafeteria Plan): choose how to allocate your 13th month—lease a bike, extra leave, pension, or insurance.

How to Apply

We take recruitment very seriously and read every motivation letter that comes in. Please read the job description carefully and check our website to get a clear picture of Too Good To Go and the role.

Click on "Apply Now" 👇 below, and who knows, you might soon join us as our newest Waste Warrior!

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.