Technical Writer IV

The Technical Writer is responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team. The position researches products, services, technology or concepts to be documented and easily understood by a broad audience. A Technical Writer writes descriptive manuals and guides for complex subjects. Their duties include researching topics, writing documents and editing their work for publication.

Areas of Expertise & Special Skills:

• Experience working with technical and nontechnical team members and stakeholders at different levels in IT field.
• Experience working in technical Agile/Scrum teams, with ability to follow and meet evolving project requirements and priorities in a fast-paced environment.
• Proficiency in English speaking and writing.
• Professional Writing or Creative Writing is a big plus.
• Willingness to learn new processes, tools and professional talents 
• Ability to work in highly collaborative environment with minimal supervision 
• Is adaptable proactive and self-motivated.

Technical Skills:

• Bachelor’s degree in a relevant field, English, Literature, and/or Writing a plus.
• 5+ Years of experience as Technical Writer or similar role.
• 5+ years of experience in strong analytical and writing skills including solid experience writing and analysis documentation for multiple audiences.
• 5+ Experience creating and using infographics such as diagrams, screenshots, charts, workflows, and graphics that increase users’ understanding.
• Experience working with technical and nontechnical team members and stakeholders at different levels in IT field.

Preferred Skills:

• TGCS hardware Point of Sale product knowledge would be beneficial. ·
• Familiarity with IXIASoft Content Management System a plus
• Familiarity with writing technical documentation in DITA a plus

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 

EEO:

Toshiba Global Commerce Solutions is an equal employment employer and is committed to providing employment opportunities